Deployment fails during initialization (Snapshot code) before build starts
ezzuansulaiman
HOBBYOP

a month ago

Subject: Deployment fails during initialization (Snapshot code) before build starts

Hi team,

Our deployment is failing during initialization, before the build phase starts.

Error details

  • Stage: Initialization > Snapshot code
  • Build step shows: Build (00:00) (never started)
  • Error: /orchestrator.BuildService/StartSnapshotAndBuild UNKNOWN: failed to get temporal client: client.Dial: failed reaching server: connection error: desc = "transport: Error while dialing: dial tcp 10.10.10.50:7233: connect: cannot assign requested address"

What I observed

  • App code changes were merged, but this failure happens before app build/deploy begins.
  • This appears infra/orchestrator connectivity related (Temporal client/network).

Request

Could you check platform-side orchestration/network health for this project/environment and advise if there is an incident or mitigation needed on our side?

Thanks.

Solved

4 Replies

Railway
BOT

a month ago

We checked your "facility-manager" service and confirmed the initialization failure you encountered was a transient platform-side connectivity issue, not caused by your code or configuration. Your service currently shows a successful deployment and is running normally. There is no ongoing incident affecting your project, and no mitigation is needed on your side. If you see this error recur, a simple redeploy from the dashboard should resolve it.


Status changed to Awaiting User Response Railway 29 days ago


ethanlim715-svg
HOBBY

a month ago

ror:**

'/orchestrator.BuildService/StartSnapshotAndBuild UNKNOWN: failed to get temporal client: client.Dial: failed reaching server: connection error: desc = "transport: Error while dialing: dial tcp 10.10.10.50:7233: connect: cannot assign requested address"'

Issue Description:

I'm experiencing a deployment failure during the snapshot and build initialization phase. The error indicates that the system cannot reach the Temporal server at 10.10.10.50:7233.

Error Analysis:

  • Service: orchestrator.BuildService/StartSnapshotAndBuild
  • - Root Cause: Temporal client connection failure
  • - Server Address: 10.10.10.50:7233
  • - Error Type: Connection refused - "cannot assign requested address"

Impact:

  • Deployment cannot proceed
  • - Build pipeline blocked
  • - Unable to deploy new versions

Troubleshooting Attempted:

  • Verified network connectivity
  • - Checked service availability
  • - Confirmed configuration settings

Request:

Please investigate why the Temporal server connection is failing and provide guidance on resolving this connectivity issue. This appears to be a critical blocker for our deployment pipeline.


Status changed to Awaiting Railway Response Railway 29 days ago


ananth-racherla
HOBBY

a month ago

Seeing this with our application as well


a month ago

We identified and resolved a build infrastructure issue that was causing initialization failures. Your service's latest deployment already completed successfully. If you encounter any further issues, please let us know.


Status changed to Awaiting User Response Railway 29 days ago


Railway
BOT

22 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 22 days ago


Welcome!

Sign in to your Railway account to join the conversation.

Loading...