a month ago
Hello,
I am reporting a persistent issue with my deployments. Even when I attempt to update outside of the restricted 8 AM - 8 PM PT window, the process continues to fail.
My project is currently functional, but I cannot push any new updates. I suspect my account might be stuck due to the recent platform incidents.
Project ID: 96fd7058-d614-4250-a7b7-c7e9a35f15bf
Please investigate why my builds are failing on your end.
Thank you.
2 Replies
a month ago
Your workspace subscription state is currently inactive, which is likely why new deployments are failing. The 8 AM - 8 PM PT restriction applies only to free-tier users, not Hobby, so that is not the issue here. Please verify your subscription is active in your billing settings and resubscribe if needed.
Status changed to Awaiting User Response Railway • 30 days ago
Status changed to Awaiting Railway Response Railway • 30 days ago
a month ago
My account was working fine on the free tier. Why is my workspace marked as inactive now? I am not trying to use a paid hobby plan, I just want to continue using the free trial/tier services. Please help me reactivate it."
Status changed to Closed brody • 30 days ago