Deployment is crashing
paschal5000
FREEOP

2 months ago

My deployment keeps crashing.

Below is the error message I get

"binance.exceptions.BinanceAPIException: APIError(code=0): Service unavailable from a restricted location according to 'b. Eligibility' in https://www.binance.com/en/terms. Please contact customer service if you believe you received this message in error."

Solved

3 Replies

Railway
BOT

2 months ago

The Binance API is rejecting requests because your service is running from a location that Binance restricts per their terms of service. Our deploy regions are in the US (California and Virginia), Netherlands, and Singapore. You can check or change your service's region in the service settings, but this is ultimately a restriction enforced by Binance based on the server's IP location.


Status changed to Awaiting User Response Railway about 2 months ago


Railway

The Binance API is rejecting requests because your service is running from a location that Binance restricts per their terms of service. Our deploy regions are in the US (California and Virginia), Netherlands, and Singapore. You can check or change your service's region in the service settings, but this is ultimately a restriction enforced by Binance based on the server's IP location.

paschal5000
FREEOP

2 months ago

I have changed my server's region to both Singapore and the Netherlands, and it's still crashing.


Status changed to Awaiting Railway Response Railway about 2 months ago


sam-a
EMPLOYEE

2 months ago

This error is enforced by Binance's API based on the IP address of the server making the request. All four of our available regions (US West, US East, Netherlands, Singapore) use IP ranges that Binance may block. This is not something we can change on our side, as Binance controls which IPs and locations are permitted. You would need to check with Binance on which locations are allowed under their terms of service.


Status changed to Awaiting User Response Railway about 2 months ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway about 1 month ago


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