Deployment keeps failing
mynameisslim
PROOP

21 days ago

Since yesterday something is not working properly.

My last successful deployment was 16hours ago, after that I was bring so updates and literally the new deployments are not going through.

has now been 11hours since I started to bring updates. And they keep constantly failing.

Solved

11 Replies

noahd
EMPLOYEE

21 days ago

Can you try deploying new now? I see a few things in the logs but would love to get an up to date deploy just to see


Status changed to Awaiting User Response Railway 21 days ago


mynameisslim
PROOP

21 days ago

yes doing it now, still seems to get stuck during Container Creation


Status changed to Awaiting Railway Response Railway 21 days ago


mynameisslim
PROOP

21 days ago

still fails


mynameisslim
PROOP

21 days ago

any solution for this?


Railway
BOT

21 days ago

Hello!

We're acknowledging your issue and attaching a ticket to this thread.

We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.

Please reply to this thread if you have any questions!


Hey there, this may be related to a host failover that we performed. Checking to see if this is the case.


Status changed to Awaiting User Response Railway 21 days ago


mynameisslim
PROOP

20 days ago

no guys this is now almost 36hours, will refund the subscription and change service provider. is ridicolous what I am witnessing here.

absolute incompetency and lack of customer service, astonishing.


Status changed to Awaiting Railway Response Railway 20 days ago


brunojccorrea
HOBBY

20 days ago

same here...


We have fixed the disaffected workloads. ...I am sorry but we've been communicating at the very start of this issue. I am sorry to see you go.

Bruno, can you link the service that you are seeing impact on?


Status changed to Awaiting User Response Railway 20 days ago


mynameisslim
PROOP

20 days ago

yes now is finally deploying correctly.

I understand but these problems should definetely be fixable in less than 48hours. it can affect severely the user experience. thank you


Status changed to Awaiting Railway Response Railway 20 days ago


Status changed to Solved mynameisslim 20 days ago


Railway
BOT

15 days ago

✅ The ticket Workloads not restored after infrastructure failover has been marked as completed.


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