have you checked the logs of the db?

i have a big meeting today. please help me out

yes i did the db takes too long to repond and always request fails after some time of deployement with 502

i have deployed same backend on ngrok and it was working fine over there

Is the db serverless?

no the db is not serverless i think we are using noraml db of yours

we are facing this same issue from friday

are the services in the same project?

yes

hmm

i have other services over there aswell every other service is working fine just facing issue with these 2 services

you should add some better logging to your backend to identify the exact issue

we already did that it didn't helped much so we deployed on ngrok so we can identify issue in a better way

let me show you something

i honestly have no idea

hm

maybe someone else can help you, sorry

HTTP Status Code: 502 (Bad Gateway) for ALL requests
Error Rate: 100.00% (1,000 out of 1,000 requests failed)
Response Time: Extremely high at 15.59 seconds average
📈 Performance Metrics
Response Times:
Average: 15.59 seconds (extremely slow)
Minimum: 15.55 seconds
Maximum: 15.74 seconds
95th Percentile: 15.68 seconds

not a problem but i'll be very greatful if someone could help me out

• Server Overload: Your Railway deployment is likely overwhelmed by the load.

• Resource Exhaustion: The server may have run out of memory, CPU, or database connections

• Timeout Issues: The server is taking too long to respond, causing timeouts

can anyone can guide me on this
Railway rate limit of 500 logs/sec reached for replica, update your application to reduce the logging rate. Messages dropped: 2164

Brody can you help me out over here.

Where are you located geographically?

Pakistan

Asia

i have added some better logging

I would start by making sure all your services are in the Asia region. Most of your services are not deployed to our Asia region.

becuase our services are being used in us

so most are deployed on different region

Then make sure they are all located closest to the users.

The next step would be to make sure the connection to the database is done via the private network.

how am i supposed to know this that the connection is via private or public

If you have your backend connect to the database via the TCP proxy, then you are connecting to it via the public network.

we simply connected mysql with our node application using credetials provided by railway

then public network it is

Have your backend connect to the database via the private network.

how to do that

i dont have much time

like do i have to do extra things in my backend?

it'll be great if you could guide me

Let's start by doing step 1 first.

Then make sure they are all located closest to the users.

i'm in a do or die situation.

the meeting is in us and my application would be tested there.

whats the first step

please dont mind. if i miss anything

you just tell me it'll be done

I've bountied this thread so that other community members may come to your aid.

https://discord.com/channels/713503345364697088/1372169430091698289/1414420449273577472

tysm sir