Deployment stuck for an hour
stephen-lisclare
PROOP

5 days ago

I have a deployment which has been running now for over an hour. Initialization and Build completed ok, but it's now stuck on "Deploy, running pre-deploy command". Is anyone aware of any current platform issues?

Deployment region is EU West.

Solved$20 Bounty

Pinned Solution

stephen-lisclare
PROOP

4 days ago

Ok, thanks for your suggestion. I hit redeploy and all seems to be working now.

3 Replies

Railway
BOT

5 days ago

This thread has been opened as a bounty so the community can help solve it.

Status changed to Open Railway 5 days ago


joaolopes017
HOBBY

4 days ago

Hey! That usually happens when the pre-deploy script gets stuck on an interactive prompt or an infinite loop. Since the Railway environment can't type back, if your command is asking for a yes/no confirmation (like a database migration for example) it will just sit there waiting forever. I'd check the script to make sure you are using automatic flags so it runs entirely on its own without asking anything. If that looks fine, try clicking the Diagnose button on the deployment itself because sometimes the pre-deploy logs get hidden there and will show you exactly what is hanging


stephen-lisclare
PROOP

4 days ago

Ok, thanks for your suggestion. I hit redeploy and all seems to be working now.


Status changed to Solved passos 3 days ago


stephen-lisclare

Ok, thanks for your suggestion. I hit redeploy and all seems to be working now.

3 days ago

For context, builds might take a minute or two if Railway is busy at the moment or due to other external factors. If it still isn’t going through after a redeploy or two, feel free to open another help thread with your service link, the one that appears in your browser.


Status changed to Awaiting Conductor Response Railway 3 days ago


Status changed to Solved passos 3 days ago


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