10 months ago
Message:
Hi Railway Team,
I recently upgraded my plan from Hobby to a higher tier, but my deployments are still getting stuck at the “Building image” stage and never proceed to the “Deploy” or “Post-deploy” phases.
I’m deploying a .NET 8 Web API project hosted in the europe-west4 region. Everything was working fine before, but after the recent GitHub webhook incident, my deployments seem to hang indefinitely — even after upgrading the plan.
Could you please check if my account or region is still being throttled or queued under non-pro restrictions?
Here are a few details for reference:
- Project name:
CRMSystem - Region:
europe-west4 - Deployment source: GitHub
- Error/Log snippet:
auth sharing credentials for production-europe-west4-drams3a.railway-registry.com(and it stops there)
Thanks a lot — I’d appreciate if you could help me unblock or re-enable the deploy pipeline.
2 Replies
10 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
10 months ago
Hi there, we had an incident affecting builds and deploys earlier today. Have you seen any issues since?
Please refer to https://status.railway.com/cmgjlknys07d8wrczlk690bk1 for the incident
Status changed to Awaiting User Response Railway • 11 months ago
10 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 10 months ago