Deployments failing
porkytheblack
PROOP

a year ago

For the last 3 hours I've been trying to get my applications to deploy, but it takes about 15 minutes in the deploy state before finally failing.

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Solved

7 Replies

itsrems
EMPLOYEE

a year ago

Hi, I've asked the team to take a look. I'll keep you updated once I know more


Status changed to Awaiting User Response Railway over 1 year ago


porkytheblack
PROOP

a year ago

still can't deploy


Status changed to Awaiting Railway Response Railway over 1 year ago


itsrems
EMPLOYEE

a year ago

Hi, our infra team was able to identify an issue with your volume being set to the wrong region.

Your volume is in US East but your service is in US West. you can try to migrate either so that the regions match, and it should resolve the issue.

With your permission, I can also look do this for you.


Status changed to Awaiting User Response Railway over 1 year ago


porkytheblack
PROOP

a year ago

After deployments failing yesterday for a continued period, I decided to switch the service to US East from West, but this did not help

I've tried switching it back to US West with no luck


Status changed to Awaiting Railway Response Railway over 1 year ago


itsrems
EMPLOYEE

a year ago

Hi, your service appears to be up now, are you still running into the issue ?


Status changed to Awaiting User Response Railway over 1 year ago


porkytheblack
PROOP

a year ago

Working now,

this issue happened suddenly and resulted in my prod service being down for more than 10hrs.

I know you mentioned something to do with the change in regions, but I only did that since it wasn't deploying in US west in the first place, plus I noticed on the Discord other users have been getting the same issue

I would like to know what could have gone wrong,
is it an issue with my configuration or something on railway's end.


Status changed to Awaiting Railway Response Railway over 1 year ago


itsrems
EMPLOYEE

a year ago

We had some other users experience an issue with their deployments, but when our infra engineer took a look at your project, they only flagged the region difference between the service and volume.

I've also flagged to the team that changing a service region should also change the attached volume's region automatically.


Status changed to Awaiting User Response Railway over 1 year ago


Railway
BOT

6 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 6 months ago


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