10 months ago
when i go visit my dashboard sometimes all of a sudden it says no deployment for this service. Like they all just get removed and i have to restart and add them. Like what is going on
25 Replies
10 months ago
same
10 months ago
Same
I went to settings of the project, it said something about bringing back to metal edge, do that and it just stayed up now. in public networking, atleast for me it shows bc I have a site.
10 months ago
same
10 months ago
Is it possible you’re hitting OOM?
we're getting the same issue. service running on EU West (AMS) -- metal.
10 months ago
oh well
10 months ago
I’ll need you all to provide project ids in order to get the team involved.
hi @Adam , thank you. our project ID is f7f5d5f0-01c8-4a99-81f9-a213cab4d1a1, and the deployment was first stopped and removed at 2025-05-17T09:18:17. happy to share more details if needed.
10 months ago
Same @adam
Project ID 47cc9913-2267-4168-bcaa-f11b73c477f5
10 months ago
Great, thanks all
10 months ago
!t
10 months ago
This thread has been escalated to the Railway team.
Status changed to Awaiting Railway Response adam • 10 months ago
10 months ago
Looks like it's cause y'all are on the free trial. This is the intended behavior after 30 days. You'll want to upgrade to a paid plan
Status changed to Awaiting User Response Railway • 10 months ago
Is this really because of the free trial?
can you confirm so I can upgrade?
10 months ago
are you on the free trial for more than 30 days?
10 months ago
Jake has just confirmed. If you are on the free plan for over 30 days or have run out of credits, your services are shut down. A plan upgrade is needed
10 months ago
you have created your account more than 30 days ago
10 months ago
you can either upgrade to paid, or downgrade to free
10 months ago
yes
10 months ago
you can only do serverless, and you do not get to pick the region, the deployed region is based on global availability
10 months ago
/plans
10 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 10 months ago