Deployments keep getting removed
Anonymous
FREEOP

9 months ago

when i go visit my dashboard sometimes all of a sudden it says no deployment for this service. Like they all just get removed and i have to restart and add them. Like what is going on

Solved

25 Replies

Anonymous
FREEOP

9 months ago

N


congdanhtran
HOBBY

9 months ago

same


carboncomputed
HOBBY

9 months ago

Same


nemesis089
FREE

9 months ago

@Brody


nemesis089
FREE

9 months ago

I also have the same problem


nemesis089
FREE

9 months ago

Is it because I'm on a free trial?


Anonymous
FREEOP

9 months ago

I went to settings of the project, it said something about bringing back to metal edge, do that and it just stayed up now. in public networking, atleast for me it shows bc I have a site.


jesusalber1
HOBBY

9 months ago

same


samgordon
PRO

9 months ago

Is it possible you’re hitting OOM?


jesusalber1
HOBBY

9 months ago

we're getting the same issue. service running on EU West (AMS) -- metal.


samgordon
PRO

9 months ago

oh well


adam
MODERATOR

9 months ago

I’ll need you all to provide project ids in order to get the team involved.


jesusalber1
HOBBY

9 months ago

hi @Adam , thank you. our project ID is f7f5d5f0-01c8-4a99-81f9-a213cab4d1a1, and the deployment was first stopped and removed at 2025-05-17T09:18:17. happy to share more details if needed.


neoinvest22
HOBBY

9 months ago

Same @adam
Project ID 47cc9913-2267-4168-bcaa-f11b73c477f5


adam
MODERATOR

9 months ago

Great, thanks all


adam
MODERATOR

9 months ago

!t


adam
MODERATOR

9 months ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response adam 9 months ago


jake
EMPLOYEE

9 months ago

Looks like it's cause y'all are on the free trial. This is the intended behavior after 30 days. You'll want to upgrade to a paid plan


Status changed to Awaiting User Response Railway 9 months ago


shubham-shellexa-001
FREE

9 months ago

Is this really because of the free trial?
can you confirm so I can upgrade?


medim
MODERATOR

9 months ago

are you on the free trial for more than 30 days?


adam
MODERATOR

9 months ago

Jake has just confirmed. If you are on the free plan for over 30 days or have run out of credits, your services are shut down. A plan upgrade is needed


brody
EMPLOYEE

9 months ago

you have created your account more than 30 days ago


brody
EMPLOYEE

9 months ago

you can either upgrade to paid, or downgrade to free


brody
EMPLOYEE

9 months ago

yes


brody
EMPLOYEE

9 months ago

you can only do serverless, and you do not get to pick the region, the deployed region is based on global availability


brody
EMPLOYEE

9 months ago

/plans


Railway
BOT

8 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 9 months ago


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