2 months ago
Multiple deployments are stuck in "Queued" status on "processing deployment" for multiple minutes. Does not seem to matter what branch I deploy from, no logs to speak of. It was almost impossible to "remove" the active deployment on that service, requiring multiple refreshes of the page to see that deployment removed.
18 Replies
Status changed to Awaiting Railway Response Railway • about 2 months ago
2 months ago
After 28 minutes, it is finally "initializing" for 2 minutes now. I see the announcement at the top of the page mentioning builds are slow, but it specifies for hobby and trial plans...
2 months ago
There is currently an active incident affecting build capacity, which is causing deployments to remain stuck in the queue. You can follow the progress here: https://status.railway.com/incident/ZLI8N955
We are throttling those users but it is to try to resolve the broader delays.
Status changed to Awaiting User Response Railway • about 2 months ago
sam-a
There is currently an active incident affecting build capacity, which is causing deployments to remain stuck in the queue. You can follow the progress here: <https://status.railway.com/incident/ZLI8N955> We are throttling those users but it is to try to resolve the broader delays.
2 months ago
Why are you also throttling Pro plans but only mentioning Free and Hobby?
Attachments
Status changed to Awaiting Railway Response Railway • about 2 months ago
2 months ago
Pro plans are not being intentionally throttled. The underlying builder capacity issue is affecting all plans, and the throttling of Hobby and Trial is an attempt to free up capacity and prioritize Pro users. That said, the capacity constraints are severe enough that Pro deployments are still experiencing significant delays. Sorry the original copy was unclear. We understand the incident messaging is misleading and appreciate you flagging it. You can continue to track progress at https://status.railway.com/incident/ZLI8N955.
Status changed to Awaiting User Response Railway • about 2 months ago
sam-a
There is currently an active incident affecting build capacity, which is causing deployments to remain stuck in the queue. You can follow the progress here: <https://status.railway.com/incident/ZLI8N955> We are throttling those users but it is to try to resolve the broader delays.
2 months ago
its a bit misleading the way you present the delay ( Hobby and Trial), I am on Pro and have been having significant delays for the last 6 hours.
Status changed to Awaiting Railway Response Railway • about 2 months ago
2 months ago
We hear you, and the feedback is noted. The incident status page has since been updated to clarify that Pro users are also affected by the underlying build capacity issue. You can track progress at https://status.railway.com/incident/ZLI8N955
This incident would not have affected something 6 hours ago. If you have specific deployment that was delayed that long please link and let us know.
Apologies.
Status changed to Awaiting User Response Railway • about 2 months ago
Status changed to Awaiting Railway Response Railway • about 2 months ago
sam-a
We hear you, and the feedback is noted. The incident status page has since been updated to clarify that Pro users are also affected by the underlying build capacity issue. You can track progress at https://status.railway.com/incident/ZLI8N955 This incident would not have affected something 6 hours ago. If you have specific deployment that was delayed that long please link and let us know. Apologies.
2 months ago
Thank you for the responses and clarification
2 months ago
Thanks for your understanding and my personal apologies for not being clear with the original incident copy. That was my fault. We'll update at https://status.railway.com/incident/ZLI8N955 as soon as we have more.
Status changed to Awaiting User Response Railway • about 2 months ago
2 months ago
i'm waiting 1 hour
Status changed to Awaiting Railway Response Railway • about 2 months ago
2 months ago
to be fair, maybe 2 hours
sam-a
We hear you, and the feedback is noted. The incident status page has since been updated to clarify that Pro users are also affected by the underlying build capacity issue. You can track progress at https://status.railway.com/incident/ZLI8N955 This incident would not have affected something 6 hours ago. If you have specific deployment that was delayed that long please link and let us know. Apologies.
2 months ago
started having issues around 3pm and its almost 9 pm , we can argue about the rounding but that's close to 6 hours.
2 months ago
I want to investigate what went on for you further because it sounds like something not related to the incident. Could you open a separate thread with the details?
Regarding the incident, we have put in place a fix for the delayed builds and your builds should be progressing shortly. Let us know if you continue to see delays. https://status.railway.com/incident/ZLI8N955
Status changed to Awaiting User Response Railway • about 2 months ago
2 months ago
I'm having the same problem right now. Currently Queued for 10 minutes and counting.
EDIT: It's now starting and currently on Deploying.
EDIT2: Deployed.
Status changed to Awaiting Railway Response Railway • about 2 months ago
sam-a
I want to investigate what went on for you further because it sounds like something not related to the incident. Could you open a separate thread with the details? Regarding the incident, we have put in place a fix for the delayed builds and your builds should be progressing shortly. Let us know if you continue to see delays. <https://status.railway.com/incident/ZLI8N955>
2 months ago
Thanks .I did send a separate message with details. May have sent as private . please check
nguvandiyoino
Thanks .I did send a separate message with details. May have sent as private . please check
2 months ago
Ack
Status changed to Awaiting User Response Railway • about 2 months ago
sam-a
I want to investigate what went on for you further because it sounds like something not related to the incident. Could you open a separate thread with the details? Regarding the incident, we have put in place a fix for the delayed builds and your builds should be progressing shortly. Let us know if you continue to see delays. <https://status.railway.com/incident/ZLI8N955>
2 months ago
Still "queued"/"processing deployment" on a new deploy on my end
Status changed to Awaiting Railway Response Railway • about 2 months ago
2 months ago
i don't mean its been one deploy queued for 6 hours . i am saying saying the delays of up 50 minutes or more in some cases have been happening over the last 6 hours.
2 months ago
Yes - sincere apologies. We are doing everything we can to remove the build pressure.
Status changed to Awaiting User Response Railway • about 2 months ago
Status changed to Solved kaahhllll • about 2 months ago


