Hello Railway Support, We are currently experiencing an issue with deployments being permanently stuck in “Queued” status on our production service. Here is the context: Workspace plan: Hobby (recently upgraded today, February 25, 2026) Region: Railway Metal (EU West / Amsterdam) Repository: GitHub connected and receiving commits correctly Commits are detected by Railway However, deployments remain stuck in “Queued” and never start building We noticed there is an ongoing incident: “Builds and deployments are slow to progress” “Deployments (Railway Metal) – Degraded performance” “Builds paused for Free and Trial users” We upgraded from Free to Hobby specifically to avoid the build pause. However, even after upgrading, new commits continue to remain queued indefinitely. We have already: Pushed new commits after upgrading Disconnected and reconnected the GitHub repository Verified billing status (Hobby active) Confirmed the repository integration is functional Could you please confirm: Whether this behavior is still related to the ongoing Railway Metal incident? If deployments created during the outage window are permanently stuck? Whether we need to manually cancel/recreate the service to clear the queue? If there is any action required on our side to re-trigger builds properly? This service is production-critical for an active marketing campaign, so we would greatly appreciate clarification on expected resolution time or recommended workaround. Thank you in advance for your assistance.

Best regards,

Kevin

Workspace: successful-balance

Service: enigma-production-48e6