10 months ago
My app has finished building but is stuck on deploys
60 Replies
10 months ago
What regions are you both trying to deploy to?
10 months ago
Same for me! Same region, same issue
10 months ago
I'm experiencing the same issue trying to deploy to US East Virginia Metal
10 months ago
Same here, deployments stuck
10 months ago
same here, i've been trying to deploy several different services to us east viginia metal for an hour with no luck
10 months ago
Same here. stuck on US EAST Viginia Metal too
10 months ago
Same here 🫣 stuck on US EAST Viginia Metal too
10 months ago
same here, does changing the region would help?
10 months ago
hello,
we just called an incident for this -
10 months ago
Also, GitHub pushes aren't triggering new deployments... Not every time
10 months ago
hello all,
we have provisioned more capacity, you may want to cancel and redeploy the deployments
Still not working for Redis and MongoDB. And I can't change than for US West or any other region.
10 months ago
redeploy doesn't work for me as well
10 months ago
the issue persist
10 months ago
we have provisioned more stateful capacity, please let us know if the issue persists
10 months ago
I’m having deployment problems too, and the GitHub hook isn’t starting the deploy
odin042
I’m having deployment problems too, and the GitHub hook isn’t starting the deploy
10 months ago
Do you have a stuck deployment?
10 months ago
Aborting and redeploying is still not working for me.
10 months ago
have you triggered a new depoyment?
10 months ago
link please
10 months ago
please try again
10 months ago
18403bfd-24e7-4caa-8760-3813d458ec7e
10 months ago
I've hit "Redeploy" on all of my stuck ones and they are back into a stuck state.
10 months ago
Bro, seriously, what is going on?
I've been stuck with the same "Failed to retrieve build log" issue since 10 pm.
How am I supposed to work like this?
I deploy, I wait, and I hope it worked — this is not how a professional platform should operate.
It's exhausting to keep guessing whether my deployment is successful or not.
Please fix this. It's getting ridiculous.
10 months ago
92dcf087-3cd5-4fc0-8f26-6cca0d7a715a
still persists for us as well
umiqii
Bro, seriously, what is going on?I've been stuck with the same "Failed to retrieve build log" issue since 10 pm.How am I supposed to work like this?I deploy, I wait, and I hope it worked — this is not how a professional platform should operate.It's exhausting to keep guessing whether my deployment is successful or not.Please fix this. It's getting ridiculous.
10 months ago
Agreed it is frustrating. Same issue was happening yesterday as well. Seems to all be related to Metal... not the smoothest of rollouts so far.
umiqii
Bro, seriously, what is going on?I've been stuck with the same "Failed to retrieve build log" issue since 10 pm.How am I supposed to work like this?I deploy, I wait, and I hope it worked — this is not how a professional platform should operate.It's exhausting to keep guessing whether my deployment is successful or not.Please fix this. It's getting ridiculous.
10 months ago
Hello,
Sorry for the frustration, but the logs not loading in some instances are an issue we are actively working on and are not related to Metal fwiw.
brody
Hello,Sorry for the frustration, but the logs not loading in some instances are an issue we are actively working on and are not related to Metal fwiw.
10 months ago
i redeployed after your message but it's still stuck just fyi
ritik-migo
i redeployed after your message but it's still stuck just fyi
10 months ago
Please provide a link
brody
Hello,Sorry for the frustration, but the logs not loading in some instances are an issue we are actively working on and are not related to Metal fwiw.
10 months ago
Thanks for the update, appreciate it.
Just as a small side note — I understand the current log issues are separate, but outside of that, it's been frustrating to see how simply attaching a volume can sometimes cause a service to flip between Metal and non-Metal, with no clear way to change it back.
Thought I'd mention it while we're here.
Thanks again for your support. 18403bfd-24e7-4caa-8760-3813d458ec7e
Attachments
brody
Please provide a link
10 months ago
60de50da-ca35-4efc-999f-b76c6556f8cd
10 months ago
We are continuing to investigate the cause, thank you all for your continued patience
10 months ago
e760be48-fb69-4e9c-86f9-6b1fb6612a1c
Unlucky timing with this on my database migration is causing massive downtime on my site (>30min) as its stuck in maintenance mode.
Suggested a new feature that might help prevent this in the future
https://station.railway.com/feedback/staged-deployments-4658a203
10 months ago
So sorry about that!
10 months ago
For me, changing the region to west and redeploying worked, and unblocked me! So if you're able to, it should be good. Not a long term solution for sure, but I can continue to work now!
10 months ago
Yes that is a good point, changing a region would be a solution, but may not be advisable depending on if your application talks to other services given there would be extra latency for cross region communications.
10 months ago
We are still investigating the cause, sorry for the inconvenience!
10 months ago
I still the problem yet
10 months ago
Please cancel and redeploy, we have identified an issue that prevented deployments from rolling out to the new hosts.
10 months ago
now worked, tkss
10 months ago
Thank you for letting us know!
10 months ago
!s
Status changed to Solved brody • 10 months ago
10 months ago
looking much better now, thanks Brody. please send our appreciation to the team
Status changed to Open Railway • 10 months ago
Status changed to Solved brody • 10 months ago


