Deploys not working
siddharthsharma94
PROOP

9 months ago

My app has finished building but is stuck on deploys

Solved

60 Replies

siddharthsharma94
PROOP

9 months ago

383ac432-eb21-4b20-b0c1-7294e39ee76e


siddharthsharma94
PROOP

9 months ago

1366857737304277000


obstkompost
PRO

9 months ago

same here 👀


brody
EMPLOYEE

9 months ago

What regions are you both trying to deploy to?


obstkompost
PRO

9 months ago

US East Virginia Metal


hormold
PRO

9 months ago

Same for me! Same region, same issue


eejit
HOBBY

9 months ago

I'm experiencing the same issue trying to deploy to US East Virginia Metal


ritik-migo
HOBBY

9 months ago

Same here, deployments stuck


0xthrpw
PRO

9 months ago

same here, i've been trying to deploy several different services to us east viginia metal for an hour with no luck


roy-law
PRO

9 months ago

Same here. stuck on US EAST Viginia Metal too


cesar26
PRO

9 months ago

Same here 🫣 stuck on US EAST Viginia Metal too


farhang103
PRO

9 months ago

same here, does changing the region would help?


Anonymous
PRO

9 months ago

Same issue here, going on forever

1366865609610231800


brody
EMPLOYEE

9 months ago

hello,

we just called an incident for this -


hormold
PRO

9 months ago

Also, GitHub pushes aren't triggering new deployments... Not every time


brody
EMPLOYEE

9 months ago

hello all,

we have provisioned more capacity, you may want to cancel and redeploy the deployments


umiqii
HOBBY

9 months ago

the problem continues

Attachments


sleepymozart
FREE

9 months ago

Still not working for Redis and MongoDB. And I can't change than for US West or any other region.


roy-law
PRO

9 months ago

redeploy doesn't work for me as well


cesar26
PRO

9 months ago

the issue persist


brody
EMPLOYEE

9 months ago

we have provisioned more stateful capacity, please let us know if the issue persists


odin042
HOBBY

9 months ago

I’m having deployment problems too, and the GitHub hook isn’t starting the deploy


odin042

I’m having deployment problems too, and the GitHub hook isn’t starting the deploy

brody
EMPLOYEE

9 months ago

Do you have a stuck deployment?


brody

Do you have a stuck deployment?

odin042
HOBBY

9 months ago

yes,

Attachments


ritik-migo
HOBBY

9 months ago

issue still persists on US East

Attachments


eejit
HOBBY

9 months ago

Aborting and redeploying is still not working for me.


obstkompost
PRO

9 months ago

still persists


brody
EMPLOYEE

9 months ago

have you triggered a new depoyment?


obstkompost
PRO

9 months ago

multiple times


brody
EMPLOYEE

9 months ago

link please


obstkompost
PRO

9 months ago

f751037a-ba7a-42ab-8a24-90e99fcd12d3


odin042
HOBBY

9 months ago


brody
EMPLOYEE

9 months ago

please try again


umiqii
HOBBY

9 months ago

18403bfd-24e7-4caa-8760-3813d458ec7e


chinanderm
PRO

9 months ago

I've hit "Redeploy" on all of my stuck ones and they are back into a stuck state.


obstkompost
PRO

9 months ago

still persists


umiqii
HOBBY

9 months ago

Bro, seriously, what is going on?
I've been stuck with the same "Failed to retrieve build log" issue since 10 pm.
How am I supposed to work like this?
I deploy, I wait, and I hope it worked — this is not how a professional platform should operate.

It's exhausting to keep guessing whether my deployment is successful or not.

Please fix this. It's getting ridiculous.


jakecurrie
PRO

9 months ago

92dcf087-3cd5-4fc0-8f26-6cca0d7a715a
still persists for us as well


umiqii

Bro, seriously, what is going on?I've been stuck with the same "Failed to retrieve build log" issue since 10 pm.How am I supposed to work like this?I deploy, I wait, and I hope it worked — this is not how a professional platform should operate.It's exhausting to keep guessing whether my deployment is successful or not.Please fix this. It's getting ridiculous.

chinanderm
PRO

9 months ago

Agreed it is frustrating. Same issue was happening yesterday as well. Seems to all be related to Metal... not the smoothest of rollouts so far.


umiqii

Bro, seriously, what is going on?I've been stuck with the same "Failed to retrieve build log" issue since 10 pm.How am I supposed to work like this?I deploy, I wait, and I hope it worked — this is not how a professional platform should operate.It's exhausting to keep guessing whether my deployment is successful or not.Please fix this. It's getting ridiculous.

brody
EMPLOYEE

9 months ago

Hello,

Sorry for the frustration, but the logs not loading in some instances are an issue we are actively working on and are not related to Metal fwiw.


brody

Hello,Sorry for the frustration, but the logs not loading in some instances are an issue we are actively working on and are not related to Metal fwiw.

ritik-migo
HOBBY

9 months ago

i redeployed after your message but it's still stuck just fyi


ritik-migo

i redeployed after your message but it's still stuck just fyi

brody
EMPLOYEE

9 months ago

Please provide a link


brody

Hello,Sorry for the frustration, but the logs not loading in some instances are an issue we are actively working on and are not related to Metal fwiw.

umiqii
HOBBY

9 months ago

Thanks for the update, appreciate it.

Just as a small side note — I understand the current log issues are separate, but outside of that, it's been frustrating to see how simply attaching a volume can sometimes cause a service to flip between Metal and non-Metal, with no clear way to change it back.

Thought I'd mention it while we're here.

Thanks again for your support. 18403bfd-24e7-4caa-8760-3813d458ec7e

Attachments


brody
EMPLOYEE

9 months ago

Please cancel any inflight deployments and redeploy them.


brody

Please provide a link

ritik-migo
HOBBY

9 months ago

60de50da-ca35-4efc-999f-b76c6556f8cd


brody
EMPLOYEE

9 months ago

We are continuing to investigate the cause, thank you all for your continued patience


yulanq
FREE

9 months ago

e760be48-fb69-4e9c-86f9-6b1fb6612a1c


sam-scolari
PRO

9 months ago

Unlucky timing with this on my database migration is causing massive downtime on my site (>30min) as its stuck in maintenance mode.

Suggested a new feature that might help prevent this in the future
https://station.railway.com/feedback/staged-deployments-4658a203


brody
EMPLOYEE

9 months ago

So sorry about that!


siddharthsharma94
PROOP

9 months ago

For me, changing the region to west and redeploying worked, and unblocked me! So if you're able to, it should be good. Not a long term solution for sure, but I can continue to work now!


brody
EMPLOYEE

9 months ago

Yes that is a good point, changing a region would be a solution, but may not be advisable depending on if your application talks to other services given there would be extra latency for cross region communications.


brody
EMPLOYEE

9 months ago

We are still investigating the cause, sorry for the inconvenience!


odin042
HOBBY

9 months ago

I still the problem yet


jihad-surf
HOBBY

9 months ago

same problem

Attachments


brody
EMPLOYEE

9 months ago

Please cancel and redeploy, we have identified an issue that prevented deployments from rolling out to the new hosts.


jihad-surf
HOBBY

9 months ago

now worked, tkss


brody
EMPLOYEE

9 months ago

Thank you for letting us know!


brody
EMPLOYEE

9 months ago

!s


Status changed to Solved brody 9 months ago


0xthrpw
PRO

9 months ago

looking much better now, thanks Brody. please send our appreciation to the team


Status changed to Open Railway 9 months ago


brody
EMPLOYEE

9 months ago

Will do!


Status changed to Solved brody 9 months ago


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