Deploys not working
siddharthsharma94
PROOP

a year ago

My app has finished building but is stuck on deploys

Solved

60 Replies

siddharthsharma94
PROOP

a year ago

383ac432-eb21-4b20-b0c1-7294e39ee76e


siddharthsharma94
PROOP

a year ago

1366857737304277113


obstkompost
PRO

a year ago

same here 👀


a year ago

What regions are you both trying to deploy to?


obstkompost
PRO

a year ago

US East Virginia Metal


hormold
PRO

a year ago

Same for me! Same region, same issue


eejit
HOBBY

a year ago

I'm experiencing the same issue trying to deploy to US East Virginia Metal


ritik-migo
HOBBY

a year ago

Same here, deployments stuck


0xthrpw
PRO

a year ago

same here, i've been trying to deploy several different services to us east viginia metal for an hour with no luck


roy-law
PRO

a year ago

Same here. stuck on US EAST Viginia Metal too


cesar26
PRO

a year ago

Same here 🫣 stuck on US EAST Viginia Metal too


farhang103
PRO

a year ago

same here, does changing the region would help?


Anonymous
PRO

a year ago

Same issue here, going on forever

1366865609610231888


a year ago

hello,

we just called an incident for this -


hormold
PRO

a year ago

Also, GitHub pushes aren't triggering new deployments... Not every time


a year ago

hello all,

we have provisioned more capacity, you may want to cancel and redeploy the deployments


umiqii
PRO

a year ago

the problem continues

Attachments


sleepymozart
FREE

a year ago

Still not working for Redis and MongoDB. And I can't change than for US West or any other region.


roy-law
PRO

a year ago

redeploy doesn't work for me as well


cesar26
PRO

a year ago

the issue persist


a year ago

we have provisioned more stateful capacity, please let us know if the issue persists


odin042
HOBBY

a year ago

I’m having deployment problems too, and the GitHub hook isn’t starting the deploy


odin042

I’m having deployment problems too, and the GitHub hook isn’t starting the deploy

a year ago

Do you have a stuck deployment?


brody

Do you have a stuck deployment?

odin042
HOBBY

a year ago

yes,

Attachments


ritik-migo
HOBBY

a year ago

issue still persists on US East

Attachments


eejit
HOBBY

a year ago

Aborting and redeploying is still not working for me.


obstkompost
PRO

a year ago

still persists


a year ago

have you triggered a new depoyment?


obstkompost
PRO

a year ago

multiple times


a year ago

link please


obstkompost
PRO

a year ago

f751037a-ba7a-42ab-8a24-90e99fcd12d3


odin042
HOBBY

a year ago


a year ago

please try again


umiqii
PRO

a year ago

18403bfd-24e7-4caa-8760-3813d458ec7e


chinanderm
PRO

a year ago

I've hit "Redeploy" on all of my stuck ones and they are back into a stuck state.


obstkompost
PRO

a year ago

still persists


umiqii
PRO

a year ago

Bro, seriously, what is going on?

I've been stuck with the same "Failed to retrieve build log" issue since 10 pm.

How am I supposed to work like this?

I deploy, I wait, and I hope it worked — this is not how a professional platform should operate.

It's exhausting to keep guessing whether my deployment is successful or not.

Please fix this. It's getting ridiculous.


jakecurrie
PRO

a year ago

92dcf087-3cd5-4fc0-8f26-6cca0d7a715a

still persists for us as well


umiqii

Bro, seriously, what is going on? I've been stuck with the same "Failed to retrieve build log" issue since 10 pm. How am I supposed to work like this? I deploy, I wait, and I _hope_ it worked — this is not how a professional platform should operate. It's exhausting to keep guessing whether my deployment is successful or not. Please fix this. It's getting ridiculous.

chinanderm
PRO

a year ago

Agreed it is frustrating. Same issue was happening yesterday as well. Seems to all be related to Metal... not the smoothest of rollouts so far.


umiqii

Bro, seriously, what is going on? I've been stuck with the same "Failed to retrieve build log" issue since 10 pm. How am I supposed to work like this? I deploy, I wait, and I _hope_ it worked — this is not how a professional platform should operate. It's exhausting to keep guessing whether my deployment is successful or not. Please fix this. It's getting ridiculous.

a year ago

Hello,

Sorry for the frustration, but the logs not loading in some instances are an issue we are actively working on and are not related to Metal fwiw.


brody

Hello, Sorry for the frustration, but the logs not loading in some instances are an issue we are actively working on and are not related to Metal fwiw.

ritik-migo
HOBBY

a year ago

i redeployed after your message but it's still stuck just fyi


ritik-migo

i redeployed after your message but it's still stuck just fyi

a year ago

Please provide a link


brody

Hello, Sorry for the frustration, but the logs not loading in some instances are an issue we are actively working on and are not related to Metal fwiw.

umiqii
PRO

a year ago

Thanks for the update, appreciate it.

Just as a small side note — I understand the current log issues are separate, but outside of that, it's been frustrating to see how simply attaching a volume can sometimes cause a service to flip between Metal and non-Metal, with no clear way to change it back.

Thought I'd mention it while we're here.

Thanks again for your support. 18403bfd-24e7-4caa-8760-3813d458ec7e

Attachments


a year ago

Please cancel any inflight deployments and redeploy them.


brody

Please provide a link

ritik-migo
HOBBY

a year ago

60de50da-ca35-4efc-999f-b76c6556f8cd


a year ago

We are continuing to investigate the cause, thank you all for your continued patience


yulanq
HOBBY

a year ago

e760be48-fb69-4e9c-86f9-6b1fb6612a1c


sam-scolari
PRO

a year ago

Unlucky timing with this on my database migration is causing massive downtime on my site (>30min) as its stuck in maintenance mode.

Suggested a new feature that might help prevent this in the future

https://station.railway.com/feedback/staged-deployments-4658a203


a year ago

So sorry about that!


siddharthsharma94
PROOP

a year ago

For me, changing the region to west and redeploying worked, and unblocked me! So if you're able to, it should be good. Not a long term solution for sure, but I can continue to work now!


a year ago

Yes that is a good point, changing a region would be a solution, but may not be advisable depending on if your application talks to other services given there would be extra latency for cross region communications.


a year ago

We are still investigating the cause, sorry for the inconvenience!


odin042
HOBBY

a year ago

I still the problem yet


jihad-surf
HOBBY

a year ago

same problem

Attachments


a year ago

Please cancel and redeploy, we have identified an issue that prevented deployments from rolling out to the new hosts.


jihad-surf
HOBBY

a year ago

now worked, tkss


a year ago

Thank you for letting us know!


a year ago

!s


Status changed to Solved brody about 1 year ago


0xthrpw
PRO

a year ago

looking much better now, thanks Brody. please send our appreciation to the team


Status changed to Open Railway about 1 year ago


a year ago

Will do!


Status changed to Solved brody about 1 year ago


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