Deploys paused / limited access — billing and usage confirmed fine
auditlyco
HOBBYOP

22 days ago

Hi Railway team,

My project (backend service auditly-backend, staging environment) is showing "limited access" and deploys have been paused. I've checked and confirmed my billing is current and usage is within limits, so I'm not sure what triggered the pause.

Could you let me know:

What specifically caused the pause on this account/project?

What I need to do to restore deploy access?

Project details (fill in if you have them handy):

Project name: [your Railway project name, e.g. "laudable-celebration"]

Account email: [your email]

Affected service: auditly-backend (staging environment)

I've been actively developing today with several redeploys and configuration changes in a short window — if that triggered an automated flag, happy to clarify what I was doing.

Thanks for your help getting this resolved quickly

Solved

1 Replies

Railway
BOT

22 days ago

Your account and billing are in good standing, and there are no restrictions on your workspace. The "Limited Access" / deploys paused state is a documented temporary measure during high-traffic periods where Hobby-tier deployments may be briefly queued to prioritize Pro/Enterprise workloads. No action is needed on your part - queued deployments will process automatically once capacity frees up, and your data and existing deployments are unaffected. More details here: Deployments paused - limited access.


Status changed to Awaiting User Response Railway 22 days ago


Railway
BOT

15 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 15 days ago


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