did railway block my IP address after I did a cyber security scan?
mikexie360
PROOP

8 months ago

Project Id: 1c617954-59dd-4549-ab16-cd01fbc3310a

I think you guys blocked my IP address after I did a cyber security scan for some students.

Students for their University capstone project wanted me to do a scan on my computer to our deployed railway resources.

But now, my IP address can't connect to our website that is hosted on railway. I can still go to railway.app, but not any of my services that we scanned anymore.

But I can still go to my services on other devices.

Solved

0 Replies

brody
EMPLOYEE

8 months ago

yes it's very possible if you make a lot of requests from a single ip


brody
EMPLOYEE

8 months ago

but good news, it's a soft jail, the block should be lifted after about an hour


mikexie360
PROOP

8 months ago

ok, I will see after an hour.
But I did the scan 1 day ago.


brody
EMPLOYEE

8 months ago

can you define "cannot connect"?


mikexie360
PROOP

8 months ago

1362587010061173000


mikexie360
PROOP

8 months ago

but my phone / other device works fine


brody
EMPLOYEE

8 months ago

yeah then you generated too much web traffic from a single ip


brody
EMPLOYEE

8 months ago

you can always renew your ip


brody
EMPLOYEE

8 months ago

for example, my router has a button to click and it will give me a new ip


mikexie360
PROOP

8 months ago

would it be possible to clear my IP? How long would that take?


brody
EMPLOYEE

8 months ago

its not something we have any access into, its a fully automated system


mikexie360
PROOP

8 months ago

Also, if I made a new workspace, would that use a different list of blocked IPs?


brody
EMPLOYEE

8 months ago

no, its global


mikexie360
PROOP

8 months ago

ok, so I just have to wait, until my IP is cleared


brody
EMPLOYEE

8 months ago

that or renew your ip


mikexie360
PROOP

8 months ago

also, switching regions won't do anything?

Because it's all under one global list?
And getting out of that list might take a few days?

1362592597486342100


brody
EMPLOYEE

8 months ago

nothing to do with anything in your railway account, it's global at the proxy layer


mikexie360
PROOP

8 months ago

I'm still blocked. Maybe make it easier for my IP address to get out of jail?

Can't really change my IP address because I think we own that specific one and can't really reset the router.


mikexie360
PROOP

8 months ago

it's still blocked. Maybe I should wait a few weeks?
Any way to speed up the process?

1362808668793475000


adam
MODERATOR

8 months ago

Probably worth looking into this?


mikexie360
PROOP

8 months ago

The IP address on my local machine is static and I own it. I can’t just change it


adam
MODERATOR

8 months ago

If you aren't willing to change your IP, then there is no further action that can be taken here.


mikexie360
PROOP

8 months ago

Ok, I will wait until my IP is off the blacklist


adam
MODERATOR

8 months ago

Great, marking this thread as solved


adam
MODERATOR

8 months ago

!s


Status changed to Solved adam 8 months ago


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