did railway block my IP address after I did a cyber security scan?
mikexie360
PROOP

10 months ago

Project Id: 1c617954-59dd-4549-ab16-cd01fbc3310a

I think you guys blocked my IP address after I did a cyber security scan for some students.

Students for their University capstone project wanted me to do a scan on my computer to our deployed railway resources.

But now, my IP address can't connect to our website that is hosted on railway. I can still go to railway.app, but not any of my services that we scanned anymore.

But I can still go to my services on other devices.

Solved

25 Replies

brody
EMPLOYEE

10 months ago

yes it's very possible if you make a lot of requests from a single ip


brody
EMPLOYEE

10 months ago

but good news, it's a soft jail, the block should be lifted after about an hour


mikexie360
PROOP

10 months ago

ok, I will see after an hour.
But I did the scan 1 day ago.


brody
EMPLOYEE

10 months ago

can you define "cannot connect"?


mikexie360
PROOP

10 months ago

1362587010061173000


mikexie360
PROOP

10 months ago

but my phone / other device works fine


brody
EMPLOYEE

10 months ago

yeah then you generated too much web traffic from a single ip


brody
EMPLOYEE

10 months ago

you can always renew your ip


brody
EMPLOYEE

10 months ago

for example, my router has a button to click and it will give me a new ip


mikexie360
PROOP

10 months ago

would it be possible to clear my IP? How long would that take?


brody
EMPLOYEE

10 months ago

its not something we have any access into, its a fully automated system


mikexie360
PROOP

10 months ago

Also, if I made a new workspace, would that use a different list of blocked IPs?


brody
EMPLOYEE

10 months ago

no, its global


mikexie360
PROOP

10 months ago

ok, so I just have to wait, until my IP is cleared


brody
EMPLOYEE

10 months ago

that or renew your ip


mikexie360
PROOP

10 months ago

also, switching regions won't do anything?

Because it's all under one global list?
And getting out of that list might take a few days?

1362592597486342100


brody
EMPLOYEE

10 months ago

nothing to do with anything in your railway account, it's global at the proxy layer


mikexie360
PROOP

10 months ago

I'm still blocked. Maybe make it easier for my IP address to get out of jail?

Can't really change my IP address because I think we own that specific one and can't really reset the router.


mikexie360
PROOP

10 months ago

it's still blocked. Maybe I should wait a few weeks?
Any way to speed up the process?

1362808668793475000


adam
MODERATOR

10 months ago

Probably worth looking into this?


mikexie360
PROOP

10 months ago

The IP address on my local machine is static and I own it. I can’t just change it


adam
MODERATOR

10 months ago

If you aren't willing to change your IP, then there is no further action that can be taken here.


mikexie360
PROOP

10 months ago

Ok, I will wait until my IP is off the blacklist


adam
MODERATOR

10 months ago

Great, marking this thread as solved


adam
MODERATOR

10 months ago

!s


Status changed to Solved adam 10 months ago


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