didn't pay on time
mrz2167
HOBBYOP

6 months ago

Hi. I bought a Hobby plan two months ago, but forgot to pay for it last month, maybe there was no money on the card or the service did not charge the payment for the plan, but the service worked without problems. Now I can't understand how much I should pay for the service and when?

Solved

5 Replies

Railway
BOT

6 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


mrz2167
HOBBYOP

6 months ago

Sorry, could not find


6 months ago

Sorry, I'm not sure where the confusion is coming from. I see a paid invoice from last month without an issue. All looks good on my side, and you will be getting another invoice this month on September 2nd.


Status changed to Awaiting User Response Railway 6 months ago


mrz2167
HOBBYOP

6 months ago

Sir, as far as I understand I have to pay $5 every month for the Hobby plan, but last month $1.02 was charged from the card instead of $5, I can't understand whether I paid for the month of August or not?


Status changed to Awaiting Railway Response Railway 6 months ago


6 months ago

You had some credits leftover from your Trial.

I assure you, you are fine, there is nothing to worry about, and billing is working as intended.


Status changed to Awaiting User Response Railway 6 months ago


Railway
BOT

6 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 6 months ago


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