Disable my 2FA
Anonymous
FREEOP

a month ago

Hello,

I lost access to my 2FA device and do not have recovery codes.

I’m posting from this new account because I cannot access my original Railway account (2FA blocked).

My original account is linked to my GitHub account, and I have created a public repository named Railway-2FA-Reset to verify ownership:

https://github.com/anuragmadhav-hue/Railway-2FA-Reset

Please let me know if you need anything else.

Thank you.

Closed

6 Replies

Railway
BOT

a month ago

Since you're posting from a different account than the one that needs the 2FA reset, we can't verify ownership through this thread. Please email us at support from the email address associated with your original (locked) Railway account, and we'll run the verification process from there.


Status changed to Awaiting User Response Railway about 1 month ago


Anonymous
FREEOP

a month ago

Can you share the support email id pls


Status changed to Awaiting Railway Response Railway about 1 month ago


a month ago

You can find our contact details on our support page. Please reach out from the email address associated with your original Railway account. That will create a thread tied to the correct account so we can verify ownership using the repo you've already created.


Status changed to Awaiting User Response Railway about 1 month ago


Anonymous
FREEOP

a month ago

i have mailed to the id mentioned in the sheet however i have received this as a response,they are redirecting me to central station

image.png

Attachments


Status changed to Awaiting Railway Response Railway about 1 month ago


a month ago

"we will follow up if necessary."

And we will follow up.

Attachments


Status changed to Awaiting User Response Railway about 1 month ago


Anonymous
FREEOP

a month ago

any update pls?


Status changed to Awaiting Railway Response Railway about 1 month ago


Status changed to Closed brody about 1 month ago


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