Discord bot not logging in
dave-sv
FREEOP

2 months ago

Hello,

I'm having problems with my discord bot. This issue started around two days ago when the bot stopped sending command responses or reactions. Right now, the bot doesn't even log in to the discord application, but there are no errors in the logs. This issue started completely without me making any changes to the code whatsoever.

It looks like a network issue, because earlier when the bot was able to log in, things in the background were still happening normally, the bot just sometimes didn't react to interactions.

Solved$10 Bounty

14 Replies

Status changed to Open Railway 2 months ago


Can you share your service's HTTP logs section?


dave-sv
FREEOP

2 months ago

I would like to, I'm just not really seeing HTTP logs section anywhere. Sorry if I'm just being blind.


Click on your service > Deployments > view logs > HTTP logs

Attachments


dave-sv
FREEOP

2 months ago

I don't have that button

Attachments


Share your Network Flow Logs


dave-sv
FREEOP

2 months ago

Not sure if there is easier way to share them, but these are all logs from last deploy attempt.


dave-sv
FREEOP

2 months ago

Accidentally send the same screenshot twice mb

Attachments


Do you see any errors? Thought the issue might be related to your service not being able to communicate with discord's servers.


One solution that comes to mind is you can try to change your region and redeploy, this potentially could resolve your issue.


dave-sv
FREEOP

2 months ago

There are no errors and that's also the reason I went here, because I didn't know what else I could try. It was working for more than two month no problem and then this issue just started out of nowhere


darseen

One solution that comes to mind is you can try to change your region and redeploy, this potentially could resolve your issue.

dave-sv
FREEOP

2 months ago

That also came to my mind but I can't change regions on free tier. It wouldn't be really problem to pay but the cheapest option has way more reaources than the bot needs


Fair enough. There isn't much for me to do with little information unfortunately, hopefully other community members can solve your issue. Good luck


swenembo
FREE

2 months ago

Hi, to help you resolve your issue, I have a few questions:

  • I'm not familiar with the Discord API. Are there any usage fees or anything like that? (The same question applies to your Railway plan.)
  • Could you share a log from when the Discord bot or its environment variable (token) starts being used, etc., until it fails? And also a log of when the bot was working (this would be much less important).
  • I would recommend logging before and after the bot needs to be instantiated, called, etc., on the service, ideally on the dev server, to get explicit errors.

dave-sv
FREEOP

2 months ago

The issue got fixed randomly by itself just as it started


Status changed to Solved dave-sv about 2 months ago


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