Discord Login Link Broken in Railway Discord
a29-dev
HOBBYOP

a month ago

Please see the attached screen recording. I am trying to link my Discord account in the Railway discord server however I am lead to an error message.

I have tried reaching out to some of the Railway staff via Discord but I imagine it's better to ask for help here

Attachments

Solved

9 Replies

Status changed to Awaiting Railway Response Railway 29 days ago


chandrika
EMPLOYEE

a month ago

Hey, can you can link your Discord account directly from Account Settings as that might work as a workaround? The link should sync to the Discord server once connected.


Status changed to Awaiting User Response Railway 26 days ago


chandrika

Hey, can you can link your Discord account directly from [Account Settings](https://railway.com/account) as that might work as a workaround? The link should sync to the Discord server once connected.

25 days ago

I'm also having the same issue: https://station.railway.com/questions/error-authenticating-with-discord-bc083ed9

I followed your advice of trying it through Account Settings. It already said "Connected as demms"

I clicked the 3 dots -> Disconnect

Then I clicked the "Connect" button through Account Settings... same issue

Then I completely left the server and re-joined... same issue

Can you see when the last person was able to Verify with Discord? My assumption is it's broken for everyone

image.png

Attachments


Status changed to Awaiting Railway Response Railway 25 days ago


jorgegonzalez
HOBBY

25 days ago

Same issue here


chandrika

Hey, can you can link your Discord account directly from [Account Settings](https://railway.com/account) as that might work as a workaround? The link should sync to the Discord server once connected.

a29-dev
HOBBYOP

25 days ago

Hi Chandrika,

I checked account settings and I can see that my account was already showing there:

image.png

This is the same username/account as the one I have joined the discord server on.

image.png


vastolf
HOBBY

25 days ago

Yes, linking works, but it doesn't actually grant me a role that allows me to respond to threads / see the community channels (presumably).

And of course I see an error message when linking, but when I check my Account Settings, the UI is claiming that my discord is linked.


chandrika
EMPLOYEE

24 days ago

We're aware the Discord server verification flow is broken - linking your account via Account Settings connects it on our side, but the role grant in the Discord server itself isn't going through. This is a platform-side issue, not something on your end. We're working on getting it fixed.


Status changed to Awaiting User Response Railway 24 days ago


chandrika
EMPLOYEE

24 days ago

We just pushed a fix, could you please retry and let us know if this is working for you now?


chandrika

We just pushed a fix, could you please retry and let us know if this is working for you now?

a29-dev
HOBBYOP

24 days ago

Awesome, this works now. I'm verified on the Discord server :)


Status changed to Awaiting Railway Response Railway 24 days ago


chandrika
EMPLOYEE

24 days ago

Glad to hear it's working now! Happy to help.


Status changed to Awaiting User Response Railway 24 days ago


Status changed to Solved chandrika 24 days ago


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