Disk volume full on Hobby Plan

hunyaochong
HOBBY

a month ago

My disk states its full. I know that upgrading to Pro plan is an option - but I would like to first check a few things:
1) How much disk storage do I have in Hobby vs Pro plan?
2) How can I check what is taking up all the disk storage?

The Hobby Plan states: Up to 8 GB RAM / 8 vCPU per service.

It seems that I have not yet hit the limit based on my screenshot. Curious why it says volume is full.

Project ID: 1ad7a795-16d4-49c6-95bf-a49ca2e1c7f6

Solved$5 Bounty

4 Replies

hunyaochong
HOBBY

a month ago

1391615027164745700


alex-delia
PRO

a month ago

Disk storage would generally mean volume storage which you are at 500mb.

Can you confirm if you are on the trial plan and not the hobby plan? As the trial plan only allows 500mb of storage where the hobby plan allows 5GB

Attachments


hunyaochong
HOBBY

a month ago

Yes, I am on the Hobby Plan at the moment but still have this issue.


hunyaochong
HOBBY

a month ago

Here are the details FYI

Attachments


hunyaochong
HOBBY

a month ago

This is the message instructing me to get the PRO plan when the volume is well under 5GB for the Hobby Plan...

Attachments


hunyaochong
HOBBY

a month ago

1ad7a795-16d4-49c6-95bf-a49ca2e1c7f6


hunyaochong
HOBBY

a month ago

@Brody This is quite urgent. I have paid for the Hobby plan and I should at least be getting the full 5GB and not 500MB.

Possible to get a response on this ASAP please? Thank you.


a month ago

You simply grow the volume to 5GB.


hunyaochong
HOBBY

a month ago

I would have done that if I could - but there isn't any setting option visible for me to do it


a month ago

You can find the option to grow the volume in the volume settings.


hunyaochong
HOBBY

a month ago

Where exactly?


hunyaochong
HOBBY

a month ago

Within the project environment?


hunyaochong
HOBBY

a month ago

in the general settings ?


a month ago

You can see the volume's settings tab in your first screenshot in the root message.


hunyaochong
HOBBY

a month ago

1391656454305353700


hunyaochong
HOBBY

a month ago

None of these eare volume

1391656565924302800


a month ago

You are in the service settings.


hunyaochong
HOBBY

a month ago

DO i type 5000?

1391656773383098400


hunyaochong
HOBBY

a month ago

Or 5 GB?


a month ago

Type what it is asking you to type.


hunyaochong
HOBBY

a month ago

Alright


hunyaochong
HOBBY

a month ago

thank you.


hunyaochong
HOBBY

a month ago

I've got it to work now


a month ago

!s


Status changed to Solved brody 29 days ago