DNS
bumpbabyimaging
HOBBYOP

a month ago

My custom domain memories.bumpbabyimaging.com.au has been stuck on “Waiting for DNS update” for over 24 hours. DNS is fully correct and propagated globally — the CNAME resolves to y8szgq8l.up.railway.app (confirmed all-green on dnschecker.org across all locations), and the TXT _railway-verify.memories matches your dashboard byte-for-byte. The records are on cPanel/VentraIP DNS (not Cloudflare, no proxy). It appears the verification/SSL certificate issuance is frozen on Railway’s side. Could you please manually re-trigger domain verification and force the certificate generation? I’d prefer not to remove/re-add again, as that regenerates the CNAME target and risks Let’s Encrypt rate limits.

Solved$10 Bounty

Pinned Solution

You have an invalid TXT record. The value after "railway-verify=" must be exactly 64 characters, but yours contains 30.

(railway-verify=4d6a4496703372cd904fe955ecc4c2). Make sure you click the copy button when provided with the TXT record, then update it.

3 Replies

Railway
BOT

a month ago

This thread has been opened as a bounty so the community can help solve it.

Status changed to Open Railway about 1 month ago


bumpbabyimaging
HOBBYOP

a month ago

Thanks. Just to clarify for anyone helping: DNS is confirmed fully correct and propagated (all-green on dnschecker.org), so this isn’t a DNS-config issue on my end — it appears the SSL certificate issuance is frozen in Railway’s queue. I believe this needs a Railway team member to manually re-trigger verification / force certificate generation, as community-side DNS fixes won’t reach that. Could a Railway staff member take a look? Happy to provide any project details needed.


You have an invalid TXT record. The value after "railway-verify=" must be exactly 64 characters, but yours contains 30.

(railway-verify=4d6a4496703372cd904fe955ecc4c2). Make sure you click the copy button when provided with the TXT record, then update it.


bumpbabyimaging
HOBBYOP

a month ago

Thanks darseen that was hopefully the fix. ive updated it using copy and paste whole values. thanks for your help


Status changed to Solved medim about 1 month ago


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