2 months ago
Hi, I need help.
My DNS tried adding the CNAME with @ as the name. All through last night nothing. I asked the type was changed to ALIAS.
My registrars said CNAME cannot in the root with @ . So they suggested www.
I need help please . The TXT has worked. Just CNAME
3 Replies
2 months ago
Your custom domain in Railway is registered as the root domain joinzeno.co.uk, but DNS shows no CNAME or ALIAS record at the root, and no TXT verification record at _railway.joinzeno.co.uk. We do see a CNAME on www.joinzeno.co.uk pointing to our target, but since the custom domain in Railway is the root (not www), that won't match. If your registrar doesn't support CNAME flattening or ALIAS at the root, our docs on adding a root domain cover the option of switching your nameservers to Cloudflare, or you could update the custom domain in Railway to www.joinzeno.co.uk to match the CNAME you already have configured.
Status changed to Awaiting User Response Railway • 2 months ago
2 months ago
Thanks for the reply. I can’t delete the domain joinzeno.co.uk so I can change it www.joinzeno.co.uk.
Status changed to Awaiting Railway Response Railway • 2 months ago
2 months ago
To remove the custom domain, go to your zeno-backend service's Settings tab, find the domain under Public Networking, and click the trash icon next to joinzeno.co.uk. Once removed, you can add www.joinzeno.co.uk as a new custom domain in the same section. Note that your current CNAME for www points to dlfa1tph.up.railway.app: could you try updating it to the new target Railway gives you after adding the domain? It'll likely be a different value?
Status changed to Awaiting User Response Railway • 2 months ago
2 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 2 months ago