22 days ago
Hi Railway Support,
I'm unable to verify my custom domain despite having the correct DNS records configured.
Domain:join.futurhinos-kids.de
Project/Service URL:zumqipq7.up.railway.app
DNS Records (verified via dig):
CNAME:
join.futurhinos-kids.de → zumqipq7.up.railway.app ✓
TXT:
_railway-verify.join.futurhinos-kids.de → railway-verify=4f422738be0942be4ac6969c84d88896b6bb56a80f2736da174761610b15235b ✓
What I've tried:
- Changed region and recreated the custom domain
- Verified DNS propagation (records resolve correctly from multiple locations)
- Waited for propagation
- DNS is managed by Alfahosting (German provider)
Current status in Railway: "Waiting for DNS update"
The CNAME record previously pointed to an old Railway URL (aqyfakz8.up.railway.app) before I changed regions. I've updated it to the new URL, and DNS queries now return the correct values.
Could you please check if there's a caching issue on Railway's side or manually trigger a re-verification?
Thank you!
2 Replies
22 days ago
Solved
22 days ago
Thank you for the update! I see the issue appears to have resolved itself, likely because Railway's DNS validation system eventually re-checked and picked up the correct DNS records.
Status changed to Awaiting User Response Railway • 22 days ago
Status changed to Solved chandrika • 22 days ago