DNS For custom Domain has stopped working randomly

AnonymousHOBBY

2 days ago

I dind't make any changes and the status for my domain is "Waiting for DNS updates", I'm using Cloudflare and everything there looks fine. What is the problem?

$10 Bounty

10 Replies

sarahkb125EMPLOYEE

2 days ago

Please click "see instructions" and try following those instructions to setup the DNS. Let us know if that does not resolve the issue.


Status changed to Awaiting User Response railway[bot] 2 days ago


Status changed to Solved sarahkb125 2 days ago


sarahkb125

Please click "see instructions" and try following those instructions to setup the DNS. Let us know if that does not resolve the issue.

AnonymousHOBBY

2 days ago

I did, it was working before just fine, but randomly stopped working and don't find the CNAME record


Status changed to Awaiting Railway Response railway[bot] 2 days ago


sarahkb125EMPLOYEE

2 days ago

Are you able to follow the instructions that show up? If not, what error are you getting?


Status changed to Awaiting User Response railway[bot] 2 days ago


sarahkb125

Are you able to follow the instructions that show up? If not, what error are you getting?

AnonymousHOBBY

2 days ago

I'm not getting any error it's basically not working anymore like the DNS record doesn't exists anymore in cloudflare, but the record it's still present, nothing changed


Status changed to Awaiting Railway Response railway[bot] 2 days ago


2 days ago

Looks like the domain points to an AWS IP -

https://www.nslookup.io/domains/mysticgold.app/dns-records/#google

I would also like to note, if you have SSL / TLS set to Full (Strict) in Cloudflare -- we don't support that.


brody

Looks like the domain points to an AWS IP -https://www.nslookup.io/domains/mysticgold.app/dns-records/#googleI would also like to note, if you have SSL / TLS set to Full (Strict) in Cloudflare -- we don't support that.

AnonymousHOBBY

2 days ago

Railway is not working on AWS, that's why it's showing aws ip?


2 days ago

We do not use AWS or any other Cloud provider.

Your domain is pointed to the wrong value.


AnonymousHOBBY

2 days ago

And i use Full, not Full (Strict)?


2 days ago

Unfortunately, we will not be able to assist further here as the issue is outside of Railway's control.

I will step away from this thread to let the community help you.


AnonymousHOBBY

2 days ago

No, sorry was not a question, I confirmed that i am using Full not Full(Strict)