DNS for subdomain stuck on Validating Ownership

snugglepilot

PROOP

5 months ago

I have a domain that validates fine ( vanchat.ca ). But a subdomain ( api.vanchat.ca ) that is not validating; it's been stuck on the "validating ownership" check for ages, with no button to retry.

I've filled in the TXT field with the supplied key.

This is using the namecheap host.

Solved

4 Replies

nico

EMPLOYEE

5 months ago

Heya, could you try removing and re-adding the domain?

Status changed to Awaiting User Response Railway • 5 months ago

snugglepilot

PROOP

5 months ago

Re-added a few minutes ago. Same result so far...

Status changed to Awaiting Railway Response Railway • 5 months ago

Railway

BOT

5 months ago

Hello!

We've escalated your issue to our engineering team.

We aim to provide an update within 1 business day.

Please reply to this thread if you have any questions!

Status changed to Awaiting User Response Railway • 5 months ago

brody

EMPLOYEE

5 months ago

Thank you for confirming. We are looking into it and will follow up once it is resolved.

brody

EMPLOYEE

5 months ago

Hello,

This is fixed now. Your domain will automatically get a certificate issued for it, or for an immediate resolution, you can remove and re-add it.

Status changed to Solved snugglepilot • 5 months ago

Welcome!