DNS problem
dancanian67-gif
FREEOP

5 days ago

"My custom domain www.marginethrive.com has been stuck on 'Waiting for DNS update' for 3 days. DNS has fully propagated globally. CNAME → lkuzmenz.up.railway.app ✅ and TXT → railway-verify=f73a7c9527475f940c3ebe5dd8d745576fecf3f1975d33120a5d31d977395825 ✅ both confirmed on dnschecker.org. Please help manually verify.

$10 Bounty

5 Replies

Railway
BOT

5 days ago

This thread has been opened as a bounty so the community can help solve it.

Status changed to Open Railway 5 days ago


hexttel
HOBBY

5 days ago

Hi,

Thanks for reporting this.

Based on the information provided, the DNS configuration appears to be correct, but we need to verify a few things before concluding that the issue is on Railway's side.

Please check the following:

  1. Confirm that www.marginethrive.com has a CNAME record pointing to:

    lkuzmenz.up.railway.app

  2. Confirm that the TXT verification record exactly matches:

    railway-verify=f73a7c9527475f940c3ebe5dd8d745576fecf3f1975d33120a5d31d977395825

  3. Ensure there are no conflicting A, AAAA, or additional CNAME records configured for www.marginethrive.com.

  4. If you are using Cloudflare, please verify that the CNAME record is set to DNS Only (gray cloud) rather than Proxied (orange cloud) during the verification process.

  5. Please provide the output of the following DNS lookups if possible:

    dig www.marginethrive.com CNAME

    dig marginethrive.com TXT

If these checks confirm the expected records and there are no conflicting DNS entries, then the DNS configuration is likely correct and the issue may be related to Railway's domain verification service rather than DNS propagation itself.

Once we receive the above information, we can investigate further.


I couldn't find a TXT record on _railway-verify.www.marginethrive.com. Make sure you've added the record to the correct target.


dancanian67-gif
FREEOP

5 days ago

Hi,

I've made the following updates:

  1. CNAME www.marginethrive.com → lkuzmenz.up.railway.app ✅ (DNS Only, gray cloud)
  2. CNAME marginethrive.com → lkuzmenz.up.railway.app ✅ (DNS Only, gray cloud)
  3. TXT _railway.marginethrive.com → railway-verify=f73a7c9527475f940c3ebe5dd8d745576fecf3f1975d33120a5d31d977395825 ✅
  4. No conflicting A, AAAA or additional CNAME records.
  5. Cloudflare proxy is now set to DNS Only (gray cloud) for all records.

All 7 DNS records are confirmed in Cloudflare with no warnings. Please verify the domain on your end.

Thank you!


dancanian67-gif
FREEOP

5 days ago

I've added the TXT record at _railway-verify.www.marginethrive.com with value railway-verify=f73a7c9527475f940c3ebe5dd8d745576fecf3f1975d33120a5d31d977395825. DNS is managed through Cloudflare set to DNS Only. Please check again.


Railway will automatically validate the DNS and issue certificates within a few hours (maybe up to a day). If one isn't issued by then, try removing the domain from Railway and add it back after ~10-15 mins. Update DNS records as necessary.


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