2 months ago
Hey guys,
Please could anybody perhaps assist?
I am running a domain from South Africa, my domain provider is Domains.co.za
My DNS settings for tillr.co.za says I need to put an "@" at the hostname for my DNS record, however my domain service provider does not accept that... I have tried to leave it blank, but still with no luck...
The subdomain for www.tillr.co.za works perfectly, just not for tillr.co.za
Any help is appreciated.
Kind Regards,
Heinrich
1 Replies
2 months ago
Your apex domain (tillr.co.za) requires a CNAME record pointing to the Railway-provided value, but most DNS providers (including yours) don't support CNAME records at the root/apex level per DNS standards. Your provider likely doesn't accept "@" as the hostname because of this limitation. The recommended workaround is to switch your domain's nameservers to Cloudflare, which supports CNAME flattening at the root level, allowing you to set a CNAME for "@" that resolves correctly. Our docs on adding a root domain cover this in detail.
Status changed to Awaiting User Response Railway • about 2 months ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 1 month ago