a year ago
Hello Railway Support,
I'm experiencing issues with all my Railway projects. When attempting to access my applications (ContentLens and my blog), I receive a "DNS_PROBE_FINISHED_NXDOMAIN" error in my browser.
When running DNS troubleshooting, I get a "REFUSED" response:
** server can't find contentlens-production.up.railway.app: REFUSED"
I recently subscribed to a paid plan after hitting usage limits, but my applications are still inaccessible. I've tried redeploying but the issue persists.
In my dashboard, I can see my projects active in my dashboard.
Could you please help me understand what's happening with my account and how I can restore access to my applications?
Thank you,
vikas
5 Replies
a year ago
It's working fine for me.. 
Can you try on different devices or on different networks? It might be a localized issue
dev
It's working fine for me.. Can you try on different devices or on different networks? It might be a localized issue
a year ago
hey dev thanks for the reply. Yes I checked for different network it is working fine. This might be a localized issue.
a year ago
Interesting, glad it's working on other networks. I wonder if that first network placed a block on .up.railway.app domains (or IP addresses), perhaps worth looking into.
dev
Interesting, glad it's working on other networks. I wonder if that first network placed a block on .up.railway.app domains (or IP addresses), perhaps worth looking into.
a year ago
Yeah, that’s a solid point — It could be that my mobile carrier is blocking .up.railway.app domains or specific IP ranges Railway uses. I’ll definitely look into that. Thanks again for the help and insights — really appreciate it!
Status changed to Solved dev • 11 months ago