domain
muhaukrex
FREEOP

2 months ago

My project id is bd171097-e112-403a-aba3-a167e2caa8b8 and I am Hobby Plan.

I have setup a service and created a Custom Domain ukrexim-finance.comfor it. The subdomain is hosted on namecheap.

I have setup CNAME on namecheap control panel. I have attached the screenshot.

it keeps saying

www.ukrexim-finance.com

Port 8080

·Validating domain ownership

other domains work. i dont know its its an ssl issue

The ukrexim-finance.com site is launching but the SSL certificate is not applied. i have tried many times but still no way.

How to resolve the issue?

Thanks

mahurex

Attachments

Solved

4 Replies

Railway
BOT

2 months ago

Your CNAME record for www.ukrexim-finance.com currently points to ufor2tc4.up.railway.app, but our system expects it to point to akxpkfqj.up.railway.app. This mismatch is why the SSL certificate is stuck validating. Update the CNAME value in your Namecheap DNS settings to akxpkfqj.up.railway.app and the certificate should issue once the new record propagates. Also note that only www.ukrexim-finance.com is configured on your service, the root domain ukrexim-finance.com is not added.


Status changed to Awaiting User Response Railway about 2 months ago


Status changed to Awaiting Railway Response Railway about 2 months ago


Railway

Your CNAME record for www.ukrexim-finance.com currently points to `ufor2tc4.up.railway.app`, but our system expects it to point to `akxpkfqj.up.railway.app`. This mismatch is why the SSL certificate is stuck validating. Update the CNAME value in your Namecheap DNS settings to `akxpkfqj.up.railway.app` and the certificate should issue once the new record propagates. Also note that only `www.ukrexim-finance.com` is configured on your service, the root domain `ukrexim-finance.com` is not added.

muhaukrex
FREEOP

2 months ago

urgently needed


muhaukrex
FREEOP

2 months ago

still the same


2 months ago

Hey,

Sorry about that. We have rolled out a fix for this. Your domains should automatically get issued a certificate. If they don't, please remove and re-add the domain.


Status changed to Awaiting User Response Railway about 2 months ago


Railway
BOT

2 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway about 2 months ago


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