a month ago
I'm having issues with a custom domain binding on my project.
Project: adequate-consideration (ID: 0afd41a7-ef83-4bab-8b0d-cd18b76e162a)
Service: web (ID: b86a967a-422b-4a6f-af9d-27d3f99fc381)
Custom domain: www.techenergyamerica.com
Issue: The custom domain is registered in Railway and DNS is correctly set (CNAME www -> m2mtei9s.up.railway.app, confirmed propagated via Google DNS). Railway's API also reports the DNS status as DNS_RECORD_STATUS_PROPAGATED. However, when I access https://www.techenergyamerica.com, Railway's edge returns 404 "Application not found".
The service works perfectly on its default subdomain: https://web-production-dd98f0.up.railway.app/
I've tried deleting and recreating the custom domain multiple times. Each time a new CNAME target is assigned but the binding issue persists.
Could you please help verify why the custom domain isn't being bound to the service?
1 Replies
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
The custom domain www.techenergyamerica.com is not currently attached to any service in your project. Your DNS CNAME points to m2mtei9s.up.railway.app, but that target is not associated with any active domain binding. You'll need to re-add the custom domain via your service's Settings > Public Networking > Custom Domain, then update both the CNAME record to the new target value provided and add the required TXT verification record in your DNS provider (GoDaddy). The domain won't bind until both records are in place.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 1 month ago