Domain certificate generation not working
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HOBBYOP

23 days ago

I added a domain heybub.so to a project:

https://railway.com/project/33b7b1ad-79a0-431d-a93a-316c31044b98/service/122df802-0a5e-4265-bf29-5af64fdfd491/settings?environmentId=964b7fd3-b88c-4bb5-9963-2ca125a40280

but it's stuck at this error as shown in the image 👇

image.png

Please help, it's pretty urgent.

Thanks,

Tirth

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Solved

2 Replies

Status changed to Awaiting Railway Response Railway • 23 days ago


sam-a
EMPLOYEE

23 days ago

Your DNS records for heybub.so are correctly configured and domain verification has passed, but the certificate issuance workflow stalled. We've re-triggered certificate generation for the domain - it should complete within a few minutes.


Status changed to Awaiting User Response Railway • 23 days ago


sam-a
EMPLOYEE

23 days ago

Quick update after a closer look: the certificate can't finish issuing because heybub.so has two conflicting DNS records at Namecheap. Alongside the correct CNAME there's an A record pointing to 192.64.119.168 (Namecheap's parking service), and the certificate authority's validation keeps landing there instead of Railway.

Delete that A record so only the CNAME to s3zcy5tg.up.railway.app remains. Issuance retries automatically and should complete within a few minutes of the change propagating. Your www.heybub.so domain is unaffected and already has its certificate.

Railway Team


Railway
BOT

16 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • 16 days ago


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