Domain certificate generation not working
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HOBBYOP

2 months ago

I added a domain heybub.so to a project:

https://railway.com/project/33b7b1ad-79a0-431d-a93a-316c31044b98/service/122df802-0a5e-4265-bf29-5af64fdfd491/settings?environmentId=964b7fd3-b88c-4bb5-9963-2ca125a40280

but it's stuck at this error as shown in the image 👇

image.png

Please help, it's pretty urgent.

Thanks,

Tirth

Attachments

Solved

2 Replies

Status changed to Awaiting Railway Response Railway • 2 months ago


sam-a
EMPLOYEE

2 months ago

Your DNS records for heybub.so are correctly configured and domain verification has passed, but the certificate issuance workflow stalled. We've re-triggered certificate generation for the domain - it should complete within a few minutes.


Status changed to Awaiting User Response Railway • 2 months ago


sam-a
EMPLOYEE

2 months ago

Quick update after a closer look: the certificate can't finish issuing because heybub.so has two conflicting DNS records at Namecheap. Alongside the correct CNAME there's an A record pointing to 192.64.119.168 (Namecheap's parking service), and the certificate authority's validation keeps landing there instead of Railway.

Delete that A record so only the CNAME to s3zcy5tg.up.railway.app remains. Issuance retries automatically and should complete within a few minutes of the change propagating. Your www.heybub.so domain is unaffected and already has its certificate.

Railway Team


Railway
BOT

2 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • 2 months ago


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