a month ago
My friend bought me a domain from railway
Today he texted me that his railway account got suspended
And my Domain has also gone with that account tell me how can i can access that again
6 Replies
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
A domain that was purchased on another account cannot be transferred or released to a different account through support. If the domain is a custom domain you own at your registrar, you're free to point it at any new project from your own account by adding it there.
Status changed to Awaiting User Response Railway • about 1 month ago
Railway
A domain that was purchased on another account cannot be transferred or released to a different account through support. If the domain is a custom domain you own at your registrar, you're free to point it at any new project from your own account by adding it there.
a month ago
who is the registrar
and account got suspended so what should i do now
if giving you the email pass can help me
just give me my wallhive.app and velvetsky.app domain please
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Domains purchased through us are registered under our own registrar account, so there is no separate registrar login for you to use. We cannot accept account credentials, and we are not able to release, transfer, or provide access to domains that were purchased on another account. If these are custom domains you registered yourself at an external registrar, you can point them at a new project from your own Railway account at any time.
Status changed to Awaiting User Response Railway • about 1 month ago
Railway
Domains purchased through us are registered under our own registrar account, so there is no separate registrar login for you to use. We cannot accept account credentials, and we are not able to release, transfer, or provide access to domains that were purchased on another account. If these are custom domains you registered yourself at an external registrar, you can point them at a new project from your own Railway account at any time.
a month ago
OK LET TAKE THIS WHOLE POINT TO MY SIDE
I OWNED A RAILWAY ACCOUNT WITH 2 DOMAINS REGISTERED
NOW I DON'T KNOW WHY AND HOW THAT ACCOUNT GOT SUSPENDED
SO ISN'T THERE ANY WAY TO GET MY ACCOUNT OR MY DOMAINS BACK
Status changed to Awaiting Railway Response Railway • about 1 month ago
Railway
Domains purchased through us are registered under our own registrar account, so there is no separate registrar login for you to use. We cannot accept account credentials, and we are not able to release, transfer, or provide access to domains that were purchased on another account. If these are custom domains you registered yourself at an external registrar, you can point them at a new project from your own Railway account at any time.
a month ago
OK LET TAKE THIS WHOLE POINT TO MY SIDE
I OWNED A RAILWAY ACCOUNT WITH 2 DOMAINS REGISTERED
NOW I DON'T KNOW WHY AND HOW THAT ACCOUNT GOT SUSPENDED
SO ISN'T THERE ANY WAY TO GET MY ACCOUNT OR MY DOMAINS BACK
a month ago
If that account is yours and you want to contest the suspension, you can file an appeal by signing in at railway.com/banned. That is the only place the suspension itself is reviewed. We are not able to release, transfer, or provide access to domains tied to a suspended account through support, and that answer does not change based on the outcome of an appeal.
Status changed to Awaiting User Response Railway • about 1 month ago
24 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 24 days ago