18 days ago
Hi Railway Team,
I am trying to add my custom domain glintpage.com to a service in my new project, but I am getting a red "Not available" error because it is linked elsewhere.
This domain was previously attached to an old Railway account of mine. I have completely lost access to the email address for that old account, so I am unable to log in and manually delete the domain mapping.
I am the sole owner of glintpage.com and have full access to its DNS registrar. Please provide the TXT verification record string so I can prove ownership and have this domain released for use on my new account.
Thank you!
4 Replies
18 days ago
Hello,
We can remove the domain for you, but we need to verify the ownership first.
Please add a _railway.verify TXT record for the domain glintpage.com at _railway.verify.glintpage.com with the value k9mt4xrw
Once done, please let us know and then we will verify, after verification we will remove the domain for you.
Best,
The Railway Team
Status changed to Awaiting User Response Railway • 18 days ago
18 days ago
I have added the requested TXT record with the value k9mt4xrw. Please verify it and remove the domain from the old account so I can use it. Thank you!
Status changed to Awaiting Railway Response Railway • 18 days ago
Status changed to Solved Anonymous • 18 days ago
18 days ago
Not resolved yet.
Status changed to Awaiting Railway Response Railway • 18 days ago
17 days ago
Thanks — your _railway.verify.glintpage.com TXT record is verified. We've released glintpage.com from the account it was previously linked to, so you can now add it to your service. If it still shows 'Not available,' give it a minute and retry (or remove and re-add). Let us know if you hit any issue.
Status changed to Awaiting User Response Railway • 17 days ago
10 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 10 days ago