an hour ago
include as much information..-
Hello Railway Support,
I am trying to verify my custom domain www.ibekeen.co pointing to eunhyb9t.up.railway.app.
The CNAME record is verified, but the TXT verification record (_railway-verify.www) remains stuck on "Waiting for DNS update".
Could you please check this manually on your backend or refresh the SSL/DNS verification status for my domain?
Domain: www.ibekeen.co
Target: eunhyb9t.up.railway.app
5 Replies
an hour ago
Your CNAME record is correctly propagated, but the TXT verification record is missing entirely. You need to add a TXT record at host _railway-verify.www with the value railway-verify=dd5a0e63c9654e953309aac8408efed2d0acf33e23ed1719484fdaea5e8e95e0. Your DNS provider will append your domain zone automatically. Once that record propagates, verification and certificate issuance will resume on their own.
Status changed to Awaiting User Response Railway • about 1 hour ago
an hour ago
Additional context on the steps already taken:DNS Provider: Shopify DNS.Current Record Configuration:CNAME: www -> eunhyb9t.up.railway.app (Verified $\checkmark$)TXT: Name set to _railway-verify.www with value railway-verify=dd5a0e63c9654e953309aac840...Troubleshooting Steps Tried:Removed all conflicting/redundant _railway-verify records in Shopify to avoid duplicates.Attempted using both _railway-verify.www and _railway-verify as host names (considering Shopify's auto-domain suffix appending behavior).Waited several days for global DNS propagation, so this is not a propagation timing issue.Please manually verify the TXT record on your backend or re-trigger the SSL certificate generation for www.ibekeen.co.
Status changed to Awaiting Railway Response Railway • about 1 hour ago
an hour ago
The TXT record is still absent from public DNS. Your domain's authoritative nameservers point to Google Domains, so that is where the TXT record needs to be added for it to be served. Set host _railway-verify.www with value railway-verify=dd5a0e63c9654e953309aac8408efed2d0acf33e23ed1719484fdaea5e8e95e0 in the Google Domains DNS console. Once that record propagates, verification and certificate issuance will resume on their own.
Status changed to Awaiting User Response Railway • about 1 hour ago
an hour ago
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ibekeen.co
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Hosting & Network
ibekeen.co runs on AS40509, with DNS by Google and email configured.
Hosting network
AS40509
AS40509
Managed DNS
Configured
IPv6 (AAAA)
Not enabled
CAA pinning
None
Sits alongside 4,675 other sites on AS40509.
Recently changed networks: Cloudflare (AS13335) → AS40509 (as of Sep 11, 2026)
DNS Records for ibekeen.co
Hostname Type TTL Priority Content
ibekeen.co MX 0 1 mx.ibekeen.co.cust.b.hostedemail.com
ibekeen.co SOA 300 ns-cloud-e1.googledomains.com cloud-dns-hostmaster.google.com 1 21600 3600 259200 300
ibekeen.co NS 0 ns-cloud-e2.googledomains.com
ibekeen.co NS 0 ns-cloud-e3.googledomains.com
ibekeen.co NS 0 ns-cloud-e4.googledomains.com
ibekeen.co NS 0 ns-cloud-e1.googledomains.com
ibekeen.co TXT 0 v=spf1 include:_spf.hostedemail.com ~all
ibekeen.co A 0 66.241.125.225
www.ibekeen.co CNAME 0 eunhyb9t.up.railway.app
www.ibekeen.co A 0 69.46.46.99
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Status changed to Awaiting Railway Response Railway • about 1 hour ago
an hour ago
The TXT record is still absent from public DNS. Your domain's authoritative nameservers are Google's (ns-cloud-e*.googledomains.com), so the TXT record must be created in the DNS console of the provider managing those nameservers. Set host _railway-verify.www with value railway-verify=dd5a0e63c9654e953309aac8408efed2d0acf33e23ed1719484fdaea5e8e95e0 there. Once it propagates, verification and certificate issuance will resume on their own.
Status changed to Awaiting User Response Railway • about 1 hour ago