Domain Update Spinning

Anonymous

FREEOP

2 months ago

Hi, i've been getting "Updating domain. Please wait for it to complete." spinning for over 8 hours while trying to update my domain. I added the DNS records and see the green checkmarks on Railway's requested DNS records. Is there a way to delete/cancel and restart this verification process?

Solved

4 Replies

Status changed to Awaiting Railway Response Railway • 2 months ago

chandrika

EMPLOYEE

2 months ago

Your DNS records are correctly configured. This is a known issue we're actively working on. We recommend against deleting and re-adding the domain, as Let's Encrypt rate limits could block certificate issuance for up to 7 days. We're looking into getting this unstuck for you.

Status changed to Awaiting User Response Railway • 2 months ago

Anonymous

FREEOP

2 months ago

Thanks so much for your response. Do you have an ETA on a fix?

Status changed to Awaiting Railway Response Railway • 2 months ago

chandrika

Your DNS records are correctly configured. This is a known issue we're actively working on. We recommend against deleting and re-adding the domain, as Let's Encrypt rate limits could block certificate issuance for up to 7 days. We're looking into getting this unstuck for you.

Anonymous

FREEOP

2 months ago

Thanks so much for your response. Do you have an ETA on a fix?

jr

EMPLOYEE

2 months ago

Your domain was stuck in a bad sync state. We've repaired it — the SSL certificate is now valid and everything should be working. You should be able to edit and manage your domain normally again.