domain validation stuck
adamvale
PROOP

a month ago

Custom domain testing1234.studylah.education on service studylah-store has been stuck on "Validating domain ownership" for [~X minutes]. DNS is correct and fully propagated (verified on Google + Cloudflare): CNAME → jy6kg7le.up.railway.app, and TXT _railway-verify.testing1234.studylah.education = railway-verify=942f5553f5f6abee2154bf7d2af160b6d8cce09c82e2ebf8359f3328110b620a. No CAA records. The domain shows as attached in Networking. Can you force re‑validation or check why it's stuck?

$10 Bounty

3 Replies

Railway
BOT

a month ago

This thread has been opened as a bounty so the community can help solve it.

Status changed to Open Railway about 1 month ago


a month ago

Sometimes it might take 24 hours for domain ownership validation. Wait a few more hours


If a certificate isn't issued by Railway within a day, try to remove your custom domain and all its related DNS records, wait for 10 - 15 minutes, and add it again.


dvjn-technosol
FREE

a month ago

This looks like it's stuck on Railway's own validation side, not yours. I hit a very similar pattern today on a different domain: Railway's own customDomain status check reported a stale DNS value for over an hour after the actual DNS had already updated correctly (independently confirmed via dig against the authoritative server) — the discrepancy was entirely on Railway's internal checker lagging behind real DNS state, not anything wrong with the domain config.

Two things worth trying while waiting on staff:

  1. Remove and re-add the custom domain in Networking to force a fresh validation attempt (this reset Railway's internal state for me, even if it didn't fully resolve the issue on its own).
  2. Check status.railway.com for any ongoing incidents around domain validation — if there's a known backend issue right now, that'd explain both cases at once.

Given DNS is this cleanly verified across multiple independent sources including the authoritative server, this looks like something that needs a Railway staff member to manually check/kick the validation on their end — not a config problem on your side.


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