after upgrading to hobby plan, you need to redeploy your services so they get the new upgraded resource benefits

I redeployed and restarted but still nothing.

so that 4 hours ago was after you upgraded?

also im super late for class!! I'll check back on this after I am done with class

I upgraded yesterday (12 + hours ago)

I will be waiting to hear from you.

After looking at the screenshots a bit closer, it does seem like you have 8gb and 8vCPU

The app just happens to be using less than 500mb ram

How can this be fixed since I already paid for the upgrade?

How should I set it up to use more resources? I grew it to 5GB but it's still using the limited resources (500 MB)

I also switched the runtime back and forth V2/Legacy and still nothing.

Now my project has been paused due to a max out, I'm being prompted to pay for the hobby plan yet I'm in the hobby plan.

the invoice

I FOUND THE ISSUE:
I have been double Invoiced (dated 25th Aug and 26th Sep) The second invoice is hindering me from accessing the credits because they were used as part of the second invoice's payment.
Could you cancel the second invoice?
DETAILS:
To Mwiyeria Kelvin
From Railway
Invoice #9E0EB4DE-0003

How long should that take because I just pumped $20, I have a project, my trial is maxed out.

If your issue is now that your apps still have the trial limit, the answer is to redeploy.

I have redeployed more than 10 times since yesterday, I have even restarted.

Seems as though the issue has changed from this then? Is your only problem that your projects are still on the trial limits? Please send a screenshot of your service usage metrics

It's not going beyond the trial limit

It’s very possible that your app just doesn’t need more cpu/ram than this

your app won’t use more resources than it needs, the less it uses the less you are billed

It's lagging, taking minutes to load.

are either of the metrics pinned when you attempt to load the site? Can I have a link to test?

My mistake, I didn’t notice that your CPU is pinned in the last screenshot.

I’d still appreciate a link to test

https://flowiseai-railway-production-1a4f.up.railway.app/

Just let me know once you are done so that I can change the link since it contains personal data.

I’ll let you know when it loads, I deleted the link

Okay, thank you.

You can change the link, I can see what you mean, it’s very slow

Did you build your app using this template? Please try deploying this template and see if you see the same behaviour

https://railway.app/template/pn4G8S

Yes, I used this template, added my variables and that was it.

https://docs.flowiseai.com/configuration/deployment/railway
I followed these guidelines

Please try deploying the template again, creating the new service may fix the limits

What about my data, do I have to start the projects from scratch?

It's building

You can switch to your original github repo and your data should be there

unless you’re referring to the volume, in which case you could start the new template service in the same project and move the volume over from the old to the new

tbh does it make sense for this to be showing?

and is that still showing?

seems like it’s not showing anymore

in any of the new screenshots

Referring to the volume.

Here is the new instance

Question since I'm using the hobby plan shouldn't I be seeing the plot on the Y axis with the CPU size from the lowest to say the highest, or it will automatically update?

Let me move everything over to the new instance, I will let you know if I need further assistance.

it updates dynamically to show more detail

Do you mind directing me step by step on how to "move the volume over from the old to the new"

Click the volume, detach it from its current service, reattach it to the new service

^ check where it's mounted before detaching it so you know where to mount it to

Thank you.

Hello, the issue still persisted

Could I know when you are not occupied I can debug it live

The site is still slow with the new template in place? Please send screenshots of your usage metrics

Yes

Let me record a loom video

https://www.loom.com/share/97f058af5e0143f0b02538d4ddca165e?sid=15253b7d-53a2-4e03-bdd3-1430172bca32

Kindly delete after view as it contains my details

@Mkelvo can you try another app that uses more resources? See if deploying a Minecraft Server template will use more than 1gb (which is a requirement) . you can delete safely after

Deploying it now

send metrics

Your video shows you testing the old service, please test the new service like I asked

Apologies, I raised this earlier when there was a more obvious platform issue. atm Mvelko has a service that is stuck on trial limits and is extremely slow. I’m working with him to get a new version of the template spun up to test and see if it’s the template or the platform that’s the source of the issue

per their screenshot, max 8 vcpu and max 8gb of ram, it being slow would be a application level issue, it would be best for them to contact the flowise community

weird that it’s pinned at 1vCPU and 500mb ram though, makes me want to run more tests before asking them to reach out to another community