a month ago
I noticed two charges of $5 on my account. Could you please clarify why I was billed twice and help me refund the duplicate charge?
1 Replies
a month ago
The two $5 charges on July 21 are for different things: the first settled an overdue invoice from your previous billing cycle (created June 26, which went unpaid and caused your subscription to be cancelled), and the second started a new Hobby plan subscription. Both are separate, valid charges, so there is no duplicate to refund. Your Hobby plan is now active and running normally.
Status changed to Awaiting User Response Railway • about 1 month ago
24 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 24 days ago