Double Payment
ms-reilly
PROOP

5 months ago

I recently upgraded to the Pro plan, I noticed that I was charged the amount twice. Where can I get support for a refund?

Solved

2 Replies

Railway
BOT

5 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!

echohack
EMPLOYEE

5 months ago

Hey there!

I am not seeing a double charge on your account. We do sometimes bill earlier in the account cycle for newer accounts as an anti-fraud method.

Status changed to Awaiting User Response Railway • 5 months ago

Railway
BOT

4 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • 4 months ago

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