a year ago
I recently upgraded to the Pro plan, I noticed that I was charged the amount twice. Where can I get support for a refund?
2 Replies
a year ago
Hey there! We've found the following might help you get unblocked faster:
- 🧵 upgrade plan Enterprise
- 🧵 🚨 URGENT: Pro Plan Customer6 - Payment Issue
- 🧵 I have a problem with the payment of my plan
- 📚 Pricing FAQs
If you find the answer from one of these, please let us know by solving the thread!
a year ago
Hey there!
I am not seeing a double charge on your account. We do sometimes bill earlier in the account cycle for newer accounts as an anti-fraud method.
Status changed to Awaiting User Response Railway • about 1 year ago
a year ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 12 months ago