Downgrade
anointing1234
HOBBYOP

a year ago

Please I purchased a pro plan if I downgrade to hobby plan will the remaining credit I have in the pro plan be removed

Solved

4 Replies

echohack
EMPLOYEE

a year ago

If you downgrade, your plan will downgrade at the end of the billing cycle so you won't lose any credits/money you've already spent on the Pro plan.


Status changed to Awaiting User Response Railway 11 months ago


echohack
EMPLOYEE

a year ago

If something strange happens, you can always open a ticket and ask us for help.


Status changed to Solved echohack 11 months ago


echohack

If you downgrade, your plan will downgrade at the end of the billing cycle so you won't lose any credits/money you've already spent on the Pro plan.

anointing1234
HOBBYOP

a year ago

Ok what if I still have credited after the billing circle from the pro plan cuz the billing circle at my end is next tomorrow and I have just used 7.8 $ out of the 20 I paid


Status changed to Awaiting Railway Response Railway 11 months ago


echohack

If something strange happens, you can always open a ticket and ask us for help.

anointing1234
HOBBYOP

a year ago

I just downgraded but did not see my other credit


Status changed to Solved anointing1234 11 months ago


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