2 years ago
Why is it not downgrading me to hobby, im using only hobby features as I accidently upgraded to pro while tampering around, and haven't changed anything since.
28 Replies
2 years ago
you can downgrade in your workspace's plans page
Ion wana pay for pro bruh I accidently clicked upgrade LEME DOWNGRADE
2 years ago
I'll flag the team for you, please don't ping team members directly
2 years ago
!t
2 years ago
This thread has been escalated to the Railway team.
Status changed to Awaiting Railway Response dev • over 1 year ago
2 years ago
got it, ty
2 years ago
could it be due to this? as I clicked upgrade it didnt debit any account from the card, as indian cards require OTP as mentioned, so it got sent as an inpaid invoice, but ive not used and dont plan on using any pro features, so is it that the unpaid invoice is rejecting the downgrade?
Attachments
2 years ago
(dont plan on upgrading to pro for now that is)
2 years ago
Hi, sorry you experienced that, downgrades timing out should be fixed now. Please try again.
Status changed to Awaiting User Response Railway • over 1 year ago
2 years ago
I still can't as its still for some reason timing out
Status changed to Awaiting Railway Response Railway • over 1 year ago
2 years ago
is it the unpaid invoice? I havent used any pro features
2 years ago
atp I left the page running for a few hours still nothing
Attachments
Status changed to Awaiting User Response Railway • over 1 year ago
2 years ago
that did it, ty :D
Status changed to Awaiting Railway Response Railway • over 1 year ago
2 years ago
!s
Status changed to Solved angelo-railway • over 1 year ago