an hour ago
How can I download files from a retained volume while its service remains stopped?
Service: rh-direct-chain-sensor-shadow
Mount: /data
The active deployment was removed and GitHub autodeploy disabled. The original service and volume remain retained.
I need unchanged copies of:
- direct_chain_shadow_events.jsonl
- direct_chain_shadow_state.json
- direct_chain_shadow_state.json.tmp
The event log’s last verified size was 443,748,352 bytes. The volume was full, so preserving the original files—including any incomplete tail—is important.
Our inspection of the CLI download implementation found an active-deployment prerequisite. Is there a supported offline download or provider-assisted export?
The collector must remain stopped. Please do not restart it, deploy a helper, restore/replace the volume, repair files or change settings.
Please explain the supported steps and any charges before any action. I can supply project and volume identifiers through an appropriate private channel.
2 Replies
44 minutes ago
My case involves an intentionally removed deployment with its original volume retained, rather than an expired trial.
Can I download the retained volume’s files without running the original application? The application connects to a paid data provider and must remain stopped.
If an offline download is unavailable, please describe the minimum recovery procedure and any costs. This is a request for instructions only; please do not reactivate or modify anything.
42 minutes ago
This thread has been opened as a bounty so the community can help solve it.
Status changed to Open Railway • 42 minutes ago
38 minutes ago
You can't have access to the volume if there isn't a running service that's attached to it AFAIK. If you don't want to run your original service, you can detach the volume, and attach it to a file browser, or a random service and access the files from the service's console tab.