duplicate invoice
nivel10
HOBBYOP

8 months ago

duplicate invoice, I had or have an invoice dated June 30, 2025 for 5.55 and I mistakenly selected the reissue option, now I have 2 invoices for the same time but with different dates. The new one that was generated is dated July 1, 2025 and they charged me for both invoices when it should have been 1. What should I do now?

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Solved

3 Replies

8 months ago

Hello,

I've refunded the duplicate payment, you will see that back on your original payment method in 5 - 10 business days.

Best,
Brody


Status changed to Awaiting User Response Railway 9 months ago


Status changed to Solved brody 9 months ago


nivel10
HOBBYOP

8 months ago

Done, they already made the reverse for me. slightly_smiling_face emoji


Status changed to Awaiting Railway Response Railway 9 months ago


Status changed to Solved nivel10 9 months ago


brody

Hello,I've refunded the duplicate payment, you will see that back on your original payment method in 5 - 10 business days.Best,Brody

nivel10
HOBBYOP

8 months ago

Thank you Mr. Brody, have a happy day. The balance is back to my bank account. Is done.


Status changed to Awaiting Railway Response Railway 9 months ago


Status changed to Solved nivel10 9 months ago


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