Duplicated Charge
belkior
PROOP

a year ago

hi folks at Railway, last night I mistakenly deleted my account just after I upgraded to PRO plan. Then I created a new one and immediately made the upgrade to PRO plan, however, I am seeing a duplicated charge on my account. Is it possible to remove one charge?

I sent an email and they ignored, aswered as nothing wrong was happening

Solved

8 Replies

belkior
PROOP

a year ago

N/A


a year ago

it looks like you deleted and re-created the workspace multiple times?


belkior
PROOP

a year ago

No, just one time.


belkior
PROOP

a year ago

Even if I have done this why six billing invoices for the same price and the same usage? In the same day?


a year ago

definitely done more than once, but either way, i have refunded the duplicate payments, please be more careful going forward


belkior
PROOP

a year ago

The only thing I recreated to much times was a template.

The only action was going from Hobby plan to Pro plan.


belkior
PROOP

a year ago

But, ok, if you refunded, no problem.


a year ago

!s


Status changed to Solved brody about 1 year ago


Loading...