Duplicated Charge
antonioc-cl
PROOP

2 years ago

hi folks at Railway, last night I mistakenly deleted my account just after I upgraded to PRO plan. Then I created a new one and immediately made the upgrade to PRO plan, however, I am seeing a duplicated charge on my account. Is it possible to remove one charge?

Closed

8 Replies

antonioc-cl
PROOP

2 years ago

N/A

dev
MODERATOR

2 years ago

I'll flag the team for you

dev
MODERATOR

2 years ago

!t

dev
MODERATOR

2 years ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response dev • over 1 year ago

belkior
PRO

2 years ago

I sent an email and they ignored, aswered as nothing wrong was happening

adam
MODERATOR

2 years ago

this is not your thread, please open your own

brody
EMPLOYEE

2 years ago

Hello, I've refunded both $20 charges

antonioc-cl
PROOP

2 years ago

Thanks, Brody. I guess I will be charged at the end of the month with the rest of the expenses. Employee of the century.

heart1
brody
EMPLOYEE

2 years ago

Yep you would be charged at the end of your billing cycle.

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