Duplicated Charge
antonioc-cl
PROOP

a year ago

hi folks at Railway, last night I mistakenly deleted my account just after I upgraded to PRO plan. Then I created a new one and immediately made the upgrade to PRO plan, however, I am seeing a duplicated charge on my account. Is it possible to remove one charge?

8 Replies

antonioc-cl
PROOP

a year ago

N/A


dev
MODERATOR

a year ago

I'll flag the team for you


dev
MODERATOR

a year ago

!t


dev
MODERATOR

a year ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response dev 11 months ago


belkior
PRO

a year ago

I sent an email and they ignored, aswered as nothing wrong was happening


adam
MODERATOR

a year ago

this is not your thread, please open your own


brody
EMPLOYEE

a year ago

Hello, I've refunded both $20 charges


antonioc-cl
PROOP

a year ago

Thanks, Brody. I guess I will be charged at the end of the month with the rest of the expenses. Employee of the century.


brody
EMPLOYEE

a year ago

Yep you would be charged at the end of your billing cycle.


Loading...