a month ago
I did not realize, but my Railway account was registered to an old corporate email address that I do not have access to. I have associated with my GitHub account and am able to login. However, I would like to change the email address and when I try to do so from the account settings screen, I assume a confirmation email is sent to my old email.
I also tried to add the "connect with Google" but it appears that I have a Google ID associated with a different account.
What can I do?
2 Replies
Status changed to Awaiting Railway Response Railway • 28 days ago
a month ago
The verification email goes to the new address you enter, not your old one. Update the email in your account settings and confirm from the new inbox within 20 minutes, and your old address only receives a notice after the change completes. The new address can't already be attached to another account, and a Google login can only be connected to one account at a time, so if yours is tied to a different account you would need to sign into that account and disconnect Google there before connecting it here.
Status changed to Awaiting User Response Railway • 28 days ago
25 days ago
Thank you! This worked. I think the issue was that I was trying to change my email to my Gmail account but already had another account created using my Google account (which uses the same Gmail address). Using a different email address resolved this.
Status changed to Awaiting Railway Response Railway • 25 days ago
Status changed to Solved dsayed • 25 days ago