If you removed the static IP does your application go back to functioning normally?

Yes it works really fast, but when I enabled the Static IP, it takes forever to load and when it loads only the login page then after trying to login, it crashes then says application failed to respond.

So just to be clear, if you went and removed that static IP right now, your app would go back to functioning normally again?

Yes

And I just wanna note that I redeployed the app after enabling it, waited for hours at least maybe it takes time to load but still got an error

Thank you for clarifying.

Can you provide a product and service Id for the affected service?

Do you also have the new edge proxy enabled with the static IP?

I am not sure if this is correct:

project id:

79ff3a88-3f00-4481-906d-96162fe2cb89

I am not sure where I can locate the service id and product id

Yes I enabled the new edge proxy, I tried enabling it together with static ip, I also tried disabling it.

Both the project and service Id can be gathered from the page URL while you have a service open, if it's easier for you please send the entire URL as it does not contain any sensitive information.

Are you saying that having the edge proxy on or off does not affect the worker timeout issue?

Hello this is the page url

https://sscrcgenerator-production.up.railway.app/

Right now, the static ip is disabled

Railway would not be able to help when you aren't experiencing an issue.

when I enabled the Static IP, it takes forever to load

Is your app relying on any outbound/external requests for fulfilling a request?