a month ago
An environment patch has been stuck in APPLYING for over 3 hours with no error.
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Patch id: 540dc35f-2504-4935-bb1a-f99490f0b8f6
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Environment: 140a32bf-2244-4730-8fa7-3d6bbfbc85e0 (production)
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Project: c23a2de7-f471-4887-9e9e-397935ac4e82
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Content: volume unmount + delete for "reame-arcano-api-volume"
(we are migrating the service and its volume from us-west to europe-west4)
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environmentPatches API shows status APPLYING, lastAppliedError: null
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The dashboard banner "Applying 3 changes" has been spinning the whole time
Could you unstick or cancel this patch so we can recreate the volume in
europe-west4? User data is already backed up, the volume can be safely
deleted.
Possibly related: this project also had the custom domain certificate stuck
earlier today (solved by adding the _railway-verify TXT record, thanks!).
1 Replies
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Good news, you're mostly unstuck already. The patch you reported finished applying, and your new volume in europe-west4 is created and mounted, so the migration itself worked.
One follow-up change got stuck the same way. It will reset itself within the next couple of hours. Once the banner clears, hit Discard on the staged changes and the leftover duplicate volume will be cleaned up automatically.
After that you can safely delete the old us-west volume whenever you're ready.
Railway Team
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 1 month ago