a month ago
Visit https://yourmusic-production.up.railway.app/health
got this error:
"This site can’t be reached
The connection was reset.
Try:
Checking the connection
Checking the proxy and the firewall
Running Windows Network Diagnostics
ERR_CONNECTION_RESET"
ALSO THE HTTP LOGS ARE EMPTY!!
8 Replies
a month ago
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Status changed to Open Railway • about 1 month ago
a month ago
should be .
cindyjiang959
should be .
a month ago
so.. do you still get the err connection closed error? if you still facing the error, it's probably something wrong on your network, or try open it in incognito tab
a month ago
thank you , tried in incognito, same error ERR_CONNECTION_CLOSED and no new http logs
a month ago
it must be a Railway problem, as ALL /api/* is broken at Railway edge. It might becasue my credit card was disabled a few days ago, although it looks like Railway got money from it successfully, now a new card has been added, but the problem persist, do you know how to get a railway staff to look into this?
a month ago
You have it connected to a github repo right? Could be worth trying to spin up a duplicate project. See if that fixes it - take down your other one so you don't spend double on compute.
a month ago
yes, github repo is connected. I just duplicated the project, same error with "https://yourmusic-copy-production.up.railway.app/api/health"
a month ago
This is a critical platform issue. The domain binding is completely broken despite multiple redeploys and config resets.
Let me check if there's a configuration error that's preventing the domain from being registered:
Fetched service config
Config is correct. The issue is on Railway's edge/routing layer, not your service config.
You need to contact Railway support directly. This is a platform infrastructure issue:
Your service is running and healthy (passes health checks)
The domain is correctly configured in your service settings
Multiple redeploys and config resets have failed to restore routing
The edge is returning 404 Denied instead of routing to your service
What to tell support:
Service: yourmusic (ID: 0a7e17a2-6180-42cd-bbd3-20aaac13600f)
Environment: production (ID: 4ea550d8-25d3-4232-a680-ffa2438f1b56)
Domain: yourmusic-production.up.railway.app
Issue: Domain returns HTTP/1.1 404 Denied from edge, service is online and healthy
Attempted fixes: 2 redeploys, removed/re-added domain config, all failed
Current deployment: f63be1a3-3781-41a5-b74f-e0902ad3637a (SUCCESS)