Error 503 Backend.max_conn reached
jalenzzz
PROOP

3 months ago

What's going on?

JK5w0EV.png

Attachments

Solved

35 Replies

pepijn
PRO

3 months ago

same here


mp70
HOBBY

3 months ago

even your own website is returning '503 Backend.max_conn reached'


mp70
HOBBY

3 months ago

Same here


meranhor
PRO

3 months ago

same here


jack-hannington
PRO

3 months ago

Same


meranhor
PRO

3 months ago

6 times in 2 months that my apps are down !!!


niklasdah
PRO

3 months ago

same here.


solocommercenl
PRO

3 months ago

yes getting the same

Error 503 Backend.max_conn reached

Backend.max_conn reached

Error 54113

Details: cache-ams2100114-AMS 1772808447 1303507420

Varnish cache server


mp70
HOBBY

3 months ago

I've had 4 periods just in the least week and a half. Average 98% uptime - pretty shocking.


meranhor
PRO

3 months ago

yes i seriously considering change providers


atspro2
PRO

3 months ago

Yeh, same here, happended a few times this month.


Anonymous
PRO

3 months ago

Same for me!


ryanecomatkins
PRO

3 months ago

same


Same for me!

Anonymous
PRO

3 months ago

And status.railway.com says all systems operational! 😢


xytric
PRO

3 months ago

same


solocommercenl
PRO

3 months ago

does it have anything todo with the new fastly implementation they have?


avxo
PRO

3 months ago

Damn. Again?


3 months ago

Same here … for my staging and production app. And even for the the Central Station!

Attachments


Anonymous
PRO

3 months ago

It looks like it's working fine now?


3 months ago

It's fixed on my services now, but it's troublesome even a few downtime can cause a lot of issues for my apps 🥲


atspro2
PRO

3 months ago

Strange Railway status page says 'All systems operational' and has done throughout this issue. Also, no message from support clarifying the situation. Not great!


iacopoinved
PRO

3 months ago

same here


Anonymous
PRO

3 months ago

Same here. We are running a service based business and have hosting on railway and things like these can cause clients to churn. I would recommend everybody setup cloudflare workers that catch these things because railway cannot be trusted it seems


oskarhane
PRO

3 months ago

Same here


3 months ago

Looks like it was related to the new CDN: https://status.railway.com/cmmf10gc2009qtgwc63k5cxmr

I'm all for shipping fast, but perhaps this feature was prematurely released, its caused quite a bit of pain <:cryfistsq:1238327748464873472>


epether
PRO

3 months ago

Same here

Attachments


3 months ago

Fastly has been around for a long time, so we are just as surprised as you are to see there have been some issues.


mp70
HOBBY

3 months ago

@Brody is there a way we can turn off CDN for our deployments at all? I'm also noticing some transient/network style issues from time to time as I access my deployment in New York from London, it enters 'railway' via Amsterdam and I'd far rather I get to hit my deployment in US-east directly


3 months ago

The CDN is not user-configurable.


mp70
HOBBY

3 months ago

Ok, shame but appreciate you getting back to me 😊


abooster
PRO

3 months ago

I saw the same problem too. First, I thought it was my app somehow, but NO.

After reloading my Railway dashboard I saw the exact same error message there as well.

AND:

This is NOT the first time I saw this error.

Was at least once before (a day or so ago).

And now it's clear, the problem is NOT coming from my app.


3 months ago

Totally get it, and I'm aware Fastly has been around for a long time. I hope there are some solid SLAs in your agreement with them 😅

Either way, I cause way more reputational damage to my app (bugs/downtime etc) than Railway ever could, and this was a relatively quick incident anyway.

I know the issues in the past little while have generally been independent events (and sometimes downstream related), but a post/some acknowledgement mentioning the team's (continued) focus on stability would go a long way (for lil ol' me at least), rather than only the post-incident RCAs.

Appreciate the team, and esp you for being so responsive 🙏 <:railway:801924099960995912>


pg
PRO

3 months ago

@brody are you saying this is Fastly's fault and not Railway's?


3 months ago

We are working together with Fastly to make sure this doesn't happen again.


2 months ago

We have put in some configuration changes that should prevent this from happening, but please let us know if you ever see this again.

CC @Jasper @matt9756y @Jalen @Pepijn


Status changed to Solved brody 2 months ago


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