Error authenticating with GitHub.
madempresa
PROOP

18 days ago

I'm having trouble using my new GitHub account; the old account was lost and I don't have access to it.

Solved

2 Replies

Status changed to Awaiting Railway Response Railway 18 days ago


madempresa
PROOP

18 days ago

My account is a Pro account and it's asking me to subscribe. How can I create a new workspace? Since I'm a Pro account, shouldn't it be unlimited?


sam-a
EMPLOYEE

18 days ago

We authenticate through GitHub directly and cannot swap or change the GitHub account linked to a Railway account. To regain access, you'll need to recover your old GitHub account through GitHub's account recovery process. If you're unable to recover the old GitHub account, you can create a new Railway account with your new GitHub account, but it will be a separate account - your Pro subscription is tied to the original account and does not transfer. You would need to subscribe again on the new account.


Status changed to Awaiting User Response Railway 18 days ago


Status changed to Solved madempresa 17 days ago


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